Benefits
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Company discounts
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Company supplied uniform
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Competitive salary
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Employee assistance program
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Employee referral bonus
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Life insurance
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Long-term disability insurance
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Medical and paramedical expenses coverage
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On-going training
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Paid leave
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Pension plan
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Performance bonuses
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Professional training and development program
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Social activities organized by the company
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Travel insurance
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Vacation
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Years of service recognition
Description
For over 80 years, Phaneuf – Agricultural Equipment has been the trusted partner of agricultural producers throughout the region. Our mission goes far beyond selling high-performance equipment: we cultivate a true family spirit within our team and with our customers. Driven by values of commitment, close relationships, and excellence, we support farmers in their quest for efficiency and sustainability by offering solutions that meet the demands of tomorrow.
By placing our employees and customers at the heart of everything we do, we foster a warm and supportive environment. At Phaneuf, we understand the unique realities and challenges of the agricultural world, and we are committed to sharing our expertise while building long-term relationships based on trust. We are also committed to supporting the next generation and encouraging innovation.
Parts Clerk
Reporting to the Parts Manager, the Parts Clerk provides professional and personalized customer service, both in-store and over the phone. Attentive to customer needs, she provides sound advice to clients on parts and equipment selection, ensures rigorous order tracking, and strives to maintain a high level of customer satisfaction.
We offer:
Base salary starting at $20.00/hour + departmental bonus
A bonus for emergency calls outside of business hours
A weekday daytime work schedule
5 paid statutory holidays above the standard rate, including your birthday
Internal training and appropriate supervision
A $250 annual wellness allowance
A comprehensive group insurance plan
A contribution to your pension plan
Fast and professional virtual care services for you and your family
An employee and family assistance program
Work clothes provided
Employee discounts
And much more!
Your role as a Parts Clerk:
For internal clients:
Assist mechanics by quickly identifying the parts needed for their repairs.
Manage work orders, ensuring each parts request is completed and tracked.
Participate in inventory management to ensure nothing is ever missing when the team needs it.
For external clients:
Greet clients professionally and warmly, offering personalized service.
Advise on and sell parts and equipment based on their specific needs.
Follow up on orders and respond to customer inquiries, ensuring their satisfaction.
Read more
Work environment
Requested skills
As an ideal candidate, you have :
- DEP in parts consulting and sales, in a related field or experience deemed equivalent
- Basic mechanical knowledge
- Knowledge of agriculture, machinery, tractors and related products is an asset
- Strong customer service and sales skills
- Good ability on computers
You are :
- cooperative, enthusiastic and helpful
- curious, organized and efficient
- Available to do a Saturday morning and an on-call shift for our emergency service (in rotation)
Welcome to the students in a work-study program of Diploma of Vocational Studies in motorized equipment parts.
Commissions
- Eligible to departmental bonus program
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
High school
Work experience (years)
0-2 years
Written languages
Fr : Beginner
Spoken languages
Fr : Intermediate
