Benefits
- Dental insurance
- Free parking
- Insurance
- Paid leave
- Performance bonuses
- Salary 110000.00 to 150000.00 $ per year according to experience
-
40.00 h - Full time
-
Permanent job
-
Day shift work
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1 position to fill as soon as possible
Description
Status: Full-time
Salary: $110,000 to $150,000 per year, depending on experience
Office/Remote: Hybrid (4 days in the office, 1 day remote per week)
Location: Laval, Quebec
About Us
At PCD Imports (Piu Che Dolci), we specialize in curating and importing high-quality, unique baked goods and delicacies from Europe and North America. With deep-rooted supplier relationships, premium products, and a reputation for operational excellence, we are a growing Canadian importer serving clients across the country.
Our values guide everything we do:
The Opportunity
We are looking for an experienced and hands-on Director of Operations to lead the day-to-day management and sustainable growth of our business. This is a hybrid role between two entities, Piu Che Dolci Inc. and Pierino Inc., and it reports directly to the Owner & General Manager. You will make sure our products move smoothly and safely from our suppliers abroad to our customers across Canada.
Key Responsibilities
Read more
Salary: $110,000 to $150,000 per year, depending on experience
Office/Remote: Hybrid (4 days in the office, 1 day remote per week)
Location: Laval, Quebec
About Us
At PCD Imports (Piu Che Dolci), we specialize in curating and importing high-quality, unique baked goods and delicacies from Europe and North America. With deep-rooted supplier relationships, premium products, and a reputation for operational excellence, we are a growing Canadian importer serving clients across the country.
Our values guide everything we do:
- Relationships First: Respectful, fair, and open collaboration
- High-Quality Matters: Products and service that deliver real value
- Data & Collaboration: Smart decisions, made together
- Bold Innovation: Learning, adapting, growing
- Clear Accountability: Purposeful decisions and ownership
The Opportunity
We are looking for an experienced and hands-on Director of Operations to lead the day-to-day management and sustainable growth of our business. This is a hybrid role between two entities, Piu Che Dolci Inc. and Pierino Inc., and it reports directly to the Owner & General Manager. You will make sure our products move smoothly and safely from our suppliers abroad to our customers across Canada.
Key Responsibilities
- Oversee imports and logistics, from purchase order to customs clearance and receipt at our Laval warehouse.
- Manage relationships with suppliers, customs brokers, freight forwarders and carriers.
- Plan purchasing with the General Manager and the sales team so that stock matches demand.
- Direct warehouse and delivery operations, inventory accuracy, and the cold chain.
- Own our food safety program, including the Preventive Control Plan, licences and supplier certificates.
- Lead, coach and evaluate the operations, warehouse and office teams.
- Keep orders, inventory and invoicing running correctly through Business Central, and document and improve our processes.
- Report regularly to the General Manager on service levels, inventory, costs and risks.
Requested skills
What You Bring
Why Join Us?
At PCD Imports, you'll be part of a passionate and collaborative team focused on quality, growth, and long-term success. As Director of Operations, you'll report directly to the General Manager and play a pivotal role in shaping the future of the business by building systems, teams, and processes that scale.
What We Offer:
- Seven or more years of operations or supply chain experience, including several years in management, ideally in food import or distribution
- Proven hands-on experience with Microsoft Business Central is required
- Knowledge of Canadian import requirements and food safety regulations, including Preventive Control Plans
- Experience managing a warehouse, inventory and the cold chain
- Strong leadership and team management skills
- Strong analytical, organizational and problem-solving skills
- Solid knowledge of Microsoft Office tools and ERP systems
- Fluency in English and French, written and spoken
- Italian is an asset
Why Join Us?
At PCD Imports, you'll be part of a passionate and collaborative team focused on quality, growth, and long-term success. As Director of Operations, you'll report directly to the General Manager and play a pivotal role in shaping the future of the business by building systems, teams, and processes that scale.
What We Offer:
- Salary range of $110,000 to $150,000 per year, depending on experience
- Performance bonus based on results at the end of the first fiscal year
- Three weeks of paid vacation in the first and second years, increasing to four weeks in the third year
- Five paid sick days per year
- Hybrid schedule: four days in the office and one day remote each week
- Eligibility for the company group benefits program
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
University
Diploma
undetermined
Work experience (years)
6-9 years
Written languages
Fr : Advanced
En : Advanced
Spoken languages
Fr : Advanced
En : Advanced
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