Description
This is a founding-cohort role for a technically minded person who wants to go deep. You'll pilot robots across a growing range of tasks — inspection, grading, and authentication; picking, packing, and sorting; returns processing; and kitting/light-assembly work. Because you'll work hands-on with the robots, workstations, and software that run them, you'll also be the first line of technical problem-solving when something goes wrong. You'll help define what "great teleoperation" looks like while the role and tooling are still being built, and strong performance is a path toward more complex tasks, deployment support, and system testing.
What you'll do
- Pilot robots across a range of evolving, sometimes unscripted tasks
- Detect, troubleshoot, and recover from errors live — on the robot side and the computer side (restarting services, reading logs, checking connections)
- Work in a Linux environment day to day: using the command line, running and adjusting scripts, setting up and maintaining operator workstations
- Collect and annotate data from piloting sessions to support model training
- Evaluate ML model performance and report clear, specific findings back to the engineering team
- Contribute to a shared library of SOPs — turning what you learn piloting each new task into documentation the next operator (and robot) builds on
- Help improve how tasks and workflows are structured, including small scripts or tools that make the operator's job faster
- Work with Claude Code and GitHub as part of the team's day-to-day tooling
