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Ômage Montréal Laval

Night Auditor

Ômage Montréal Laval

2225 Autoroute des Laurentides, Laval,QC
  • 30.63 $ per hour

  • Full time

  • Permanent job

  • Night

  • Published since 1 day(s)

  • 1 position to fill as soon as possible

Apply Now

Benefits

Would you like to be part of the hospitality industry of tomorrow? We have the career for you!

We are currently looking for a Night Auditor with a strong team spirit, exceptional organizational skills, and phenomenal listening abilities.

If you are an expert at understanding guests’ needs, know how to make people feel at ease, and customer relations hold no secrets for you, then this position is for you!

Take your career to the next level and come work with great people in a dynamic and friendly environment. Join the Grand Château Hotel Group.

Many Great Reasons to Join Our Team!
  • Competitive compensation based on our values
  • Hourly rate after probation: $30.60/hour + night premium
  • Three weeks of vacation per year
  • 12 paid statutory holidays per year
  • Up to 5 paid sick days per fiscal year (after probation)
  • MANULIFE group insurance program and Simplified Retirement Savings Plan (SRSP) with employer contributions of up to 7%
  • Meals provided during every shift
  • Dry-cleaning service provided
  • Travel program offering preferential rates within the Marriott global network for you, your family, and friends
  • Active Wellness Program: $250 annual allowance + access to the fitness center
  • 30% discount on food and non-alcoholic beverages at our dining outlets
  • Corporate discounts (mobile services, wellness, leisure) through Planet Mobile and Amerispa Sheraton Laval
  • Social and charitable activities organized by the company
  • Modern, newly renovated environment conveniently located in the heart of Laval
A Little More About Us Who We Are

Grand Château Hotel Group has developed a reputation for excellence and established expertise in customer service and the hospitality industry for over 40 years.

Our Mission

Creators of experiences and emotional connections, we focus every day on the details to satisfy the highest expectations. We also prioritize the unmatched quality of our food and beverage offerings as well as our facilities.

Our GHGC Values

Growing Together · Hospitality Is Our Priority · Commitment to Excellence · Creating Experiences

What Does Your Role Involve?
  • Balance and control hotel revenues and prepare daily reports
  • Warmly welcome guests and anticipate their needs
  • Manage arrivals, departures, reservations, modifications, and cancellations
  • Assign rooms, issue keys, and provide guests with information about the hotel
  • Process monetary transactions and guest billing
  • Identify special requests and verify the accuracy of reports
  • Handle complaints and make appropriate decisions
  • Apply Marriott brand policies and standards
  • Collaborate with all departments to build guest loyalty
  • Inform guests about local attractions and services in the area
  • Perform any other related duties
Requirements
  • DEP or DEC in Hospitality or Hotel Management
  • Minimum of three (3) years of experience in a similar position or in high-volume customer service
  • Fully bilingual (French and English, both spoken and written) — required due to regular interactions with an international clientele.
  • Strong computer skills (Excel, Word)
  • Accounting knowledge is an asset
  • First Aid certification is an asset
  • Knowledge of POSITOUCH and LightSpeed is an asset
  • Availability to work night shifts, including weekends and statutory holidays

We thank all applicants for their interest in Grand Château Hotel Group. However, only selected candidates will be contacted.The masculine form is used solely to simplify the text and is intended without prejudice to the feminine form.

Work environment

Work environmentsÔmage Montréal Laval0
Work environmentsÔmage Montréal Laval1
Work environmentsÔmage Montréal Laval2
Work environmentsÔmage Montréal Laval3

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

Professional

Diploma

undetermined

Work experience (years)

0-2 years

Written languages

Fr : Intermediate

En : Intermediate

Spoken languages

Fr : Intermediate

En : Intermediate

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