Sr Special Loans Officer

A career as a Senior Special Loans Officer in Optimum, at National Bank, is to act as a foreclosure and property management specialist. This job allows you to have a positive impact on our organization, through your expertise in managing delinquent mortgage accounts and ensuring compliance with regulatory requirements.

Your job

• Ensure accurate and timely payments for condo arrears, delinquent taxes, and property insurance to protect the bank’s security interest.
• Manage and administer high-risk and watch accounts, including internal and external reporting and system updates.
• Carry out documentation and coordination for delinquent accounts referred to solicitors and manage payments/payouts on defaulted mortgages.
• Make sure to prepare and review month-end and exception reports in accordance with established procedures and timelines.
• Accompany the legal foreclosure process by interacting with attorneys and third parties, and manage expenditure recovery.
• Identify and implement operational improvements to enhance the efficiency of the default management function.

Your team Our team stands out for its commitment to risk management and client security. We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

• Hold a Diploma or Certificate in legal administration.
• Have a minimum of 3 years of experience in real estate foreclosure or equivalent experience in mortgage lending or legal industry.
• Familiarity with the foreclosure process and loss mitigation practices.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Softskills to be added to skills if possible

• Strong communication skills, both written and verbal.
• Excellent interpersonal and relationship-building skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently with minimal supervision.
• Willingness to stay current with industry and regulatory developments

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!