Description
As a senior clerk in the mortgage discursement team at National Bank. With your your experience with mortgage products that you have a positive impact on the customer experience.
Your role:
- Achieve productivity and quality targets of 90%
- Achieve the objectives of the requested sector
- Ensure quality work on client files
- Identify issues and raise them.
- Participate in improving the process.
- Be 100% presentiel (every day)
Your team:
As part of the mortgage disbursment sector, you’ll be on a team of 14 of colleagues and you’ll report to the Nadine Aubut the section director. Our team stands out for its expertise in mortgage disbursements, its client/employee experience service, the atmosphere of pleasure, the collaboration.
We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses and collaborating with colleagues who have varied expertise and profiles.
Prerequisites:
- Level of academic experience required : secondary V and/or college diploma
- Experience in mortgage product
- Be proficient of application TBT and RTE WEB
- Knowledge of application passticket
- Knowledge of Word and Excel
In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Group insurance
* Generous pension plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Join us!
