Description
A career as a Manager, Credit in the Small-Ticket Credit team means leading with purpose, mentoring a high-performing team, and making impactful credit decisions that balance risk and opportunity. This role offers the chance to shape the credit experience for clients while fostering a culture of collaboration, innovation, and continuous improvement.
This employment opportunity allows you to make a real difference by applying your leadership, financial analysis, and decision-making expertise in a fast-paced, customer-focused environment.
Your role
- Lead and support a team of credit professionals by providing coaching, mentorship, and performance feedback.
- Adjudicate credit applications within your authority and prepare recommendations for higher-level approvals.
- Ensure timely and accurate processing of credit applications in line with policy and risk appetite.
- Investigate potential fraud and validate the authenticity of financial documents and statements.
- Collaborate with internal stakeholders to communicate decisions, manage appeals, and improve processes.
- Monitor team performance and contribute to continuous improvement initiatives.
- Specify terms and conditions for approved applications or clearly communicate reasons for declines.
Your team
The Small-Ticket Credit team is a dynamic group of professionals who work collaboratively to deliver exceptional service and sound credit decisions. You will report to the National Credit Director, Small-Ticket and be part of a team that values agility, innovation, and proactive problem-solving.
We aim to offer you maximum flexibility to support your quality of life, including a hybrid work environment and adaptable scheduling.
The company values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and explore new areas of expertise. Tools such as the Data Academy, language training, Harvard Learning Center, and coaching and mentoring support are always available to you.
What you bring
- Post-secondary education in business administration or equivalent experience.
- At least 4 years of experience in a supervisory or management role.
- Minimum of 3 years of experience in the financial industry.
- Strong knowledge of credit policy and financial statement analysis.
- Proven ability to lead, coach, and motivate a team in a fast-paced environment.
Soft skills to highlight in your application
- Leadership and team-building
- Communication and interpersonal skills
- Analytical thinking and attention to detail
- Conflict resolution and negotiation
- Adaptability and decision-making under pressure
Be Part of a Bold New Chapter
As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.
