Employee Experience Business Partner

This position is based in Toronto and will require occasional travel to various places of business in Ontario as well as to our head office in Quebec.

As part of initiatives to promote inclusion, diversity and equity, we strongly encourage visible minorities, racialized and racialized persons to apply, as this position is reserved primarily for self-identified individuals.

As an Employee Experience Business Partner, you will support the development of National Bank of Canada, mainly in the Greater Toronto Area.

You will provide daily support to Ontario-based leaders and managers in the Wealth Management sector (National Bank Financial). The scope of your intervention and your impact are expected to expand with the planned growth of business and activities in this region.

You will serve as a leading partner for all issues related to the employee experience. As such, your role as a connector will be central to your business model, enabling you to understand and identify needs, create contacts and mobilize internal support and assistance networks. You will provide support with hiring and onboarding, engagement, talent development, culture, change management, team dynamics, etc. Furthermore, you will play a part in helping immediate managers improve their technical and soft skills.

You will stand out for your coaching skills, the quality of your advice, your ability to understand situations and identify possible solutions and your interest in leadership development. Through your presence in Toronto and your understanding of the regional context and reality, you will help enhance the knowledge of colleagues in the Employee Experience sector.

You will be called on to excel and contribute to achieving the goals of the sectors you serve while focusing on the overall objectives of the Bank and the strategic initiatives of the Employee Experience sector.

You will report to the Employee Experience Leader, Wealth Management.

Your role

• Understand business objectives, opportunities and issues, as well as the objectives and business reality of the regions you serve, so you can act as a partner in the development of National Bank
• Support leaders and managers and help develop their skills and competencies
• Examine complex situations, identify human and organizational issues and risks, then recommend proactive and practical solutions that foster autonomy and engagement
• Help reduce irritants by proposing solutions that improve the employee experience
• Analyze KPIs, dashboards and all other sources of information to identify trends in order to enhance our strategies
• Help develop, implement and follow up on Employee Experience programs, policies and procedures
• Work with agility and in partnership with various business partners and Employee Experience colleagues so you can have a positive impact on sector and regional business priorities

Basic requirements

• Bachelor’s degree in a related field and a minimum of seven years of relevant experience
• Experience as an advisor to managers and employees, an asset
• Ability to analyze data and identify trends (KPIs, performance metrics, dashboards etc.)
• Proven leadership skills and ability to influence
• Ability to build trust-based relationships with various stakeholders and partners
• Agility and speed of execution
• Comfort working in ambiguous situations and proposing original solutions
• Bilingualism, both spoken and written (English and French), an asset

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!