Chief Business Analyst

A career as a Chief Business Analyst within the Strategy, Data & Performance team for Capital Markets Operations at National Bank means contributing to the acceleration of transformation by developing innovative, tailored solutions that help us stand out and create niche value within capital markets.
You will play a key role in deep analysis, process optimization and transformation, identifying priorities, solving complex problems, and enhancing documentation to ensure our operations remain at the forefront of the industry.
Your role

• Lead workshops with confidence, bringing together stakeholders with diverse expertise to build a shared understanding of business needs and concrete solutions
• Model current and target processes using the Bank’s mapping standards, while identifying, documenting, and ensuring traceability of business requirements (functional, non-functional, informational, transitional)
• Prioritize features based on their added value and ensure clear communication between IT and business teams to support continuous and iterative delivery
• Diagnose priorities and resolve complex issues, actively contributing to the design, execution, and delivery of strategic projects
• Define user test scenarios and support users in adopting new solutions
• Propose change management strategies tailored to users to foster solution adoption
• Collaborate closely with our IT and Capital Markets partners, influencing the evolution of transformation initiatives and clearly communicating the operational vision.

Your Team
You report to the Senior Manager, Strategy, Data & Performance for Capital Markets Operations. You’ll be part of a dynamic and agile team of five colleagues with deep knowledge of capital markets activities and the supporting operational processes.
Our team is dedicated to implementing and executing the strategic plan, working in close collaboration with various Bank partners and covering all Capital Markets Operations. 
You’ll benefit from numerous development opportunities and exposure to colleagues with diverse expertise, experiences, and backgrounds enriching your growth from every angle.
We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites

• Bachelor’s degree or other diploma in a related field and relevant experience
• At least 5 years of experience in business analysis and end-to-end delivery of large-scale transformation initiatives
• Solid knowledge of capital markets and wealth management
• Strong experience in business process improvement and mapping
• Proven experience in end-to-end business process transformation, change management, and continuous improvement
• Strategic thinking, strong analytical, synthesis and communication skills
• Entrepreneurial mindset with the ability to quickly grasp and resolve complex issues and provide relevant recommendations
• Demonstrated ability to learn a business domain and identify key elements
• Proven change management skills.

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!