Branch Administrative Assistant

A career as a Branch Administrative Assistant at Private Banking 1859 means being the first point of contact for clients, visitors, and colleagues across several business groups. Your welcoming approach, organisational skills, and ability to keep a shared workplace running smoothly will have a direct impact on the experience we provide.
As this role is responsible for reception and welcoming clients and visitors, you’ll work on-site, Monday to Friday, from 8:30 a.m. to 5:00 p.m.
Your job

• Welcome clients, visitors, and colleagues, direct them to the appropriate person or space, and provide a professional and attentive experience.
• Prepare reception areas, client lounges, meeting rooms, and shared spaces each day to ensure they are clean, organised, and ready to welcome clients.
• Coordinate meeting room bookings, temporary workstations, access cards, catering services, and logistics for meetings and activities.
• Manage office supplies, business cards, mail, courier services, and inventory required to support day-to-day operations.
• Provide first-level support for technology, telecommunications, and facility-related requests, and work with internal teams, vendors, and property management partners to resolve issues.
• Support office administration activities, including building service requests and the organisation of Health and Safety Committee meetings.

Your teamPrivate Banking 1859 provides personalised services to high-net-worth and ultra-high-net-worth clients. Its integrated offering includes personal and commercial banking, wealth management, estate planning, and tax strategies.
Within Client Services, you’ll support a shared workplace environment that may accommodate approximately 165 colleagues from several business groups. You’ll report to the Manager, Client Services, Private Banking 1859. Our team stands out for its collaborative and multidisciplinary approach and its focus on providing a consistently professional and welcoming experience.
This position is a great opportunity to gain experience in a corporate and financial services environment. It provides exposure to several teams and opportunities to build your internal network. Structured onboarding, introductions to teams, and regular one-on-one meetings will support your integration and development.
National Bank values continuous development and internal mobility. Our personalised training programs, based on learning by doing, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, and coaching and mentoring support are available to you at all times.
Prerequisites

• College diploma, university degree, or an equivalent combination of education and experience
• Experience in administrative support, reception, hospitality, office coordination, or client service
• Experience coordinating meetings, events, or services for internal or external clients
• Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and Teams
• Experience managing office supplies, facilities, vendors, or workplace services, an asset
• Knowledge of workplace health and safety practices and security protocols, an asset

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!