Description
Job Description
The Technical Advisor will play a key role in the customer experience and will be responsible for:
Opening and closing work orders;
Scheduling appointments for the following day;
Managing the fleet of courtesy vehicles;
Answering calls and scheduling appointments;
Tracking parts on order;
Understanding and applying manufacturer warranties, including prepaid maintenance plans;
Processing requests for extended warranties;
Working with various computer platforms.
We also welcome candidates who have held various positions within the automotive industry.
Job Requirements
Experience in the automotive industry (any relevant position);
Passion for customer service and comfort working with the public;
Organizational skills and ability to manage multiple tasks simultaneously;
Professionalism and team spirit.
What We Offer
Permanent position;
5-day workweek (Monday through Friday);
No weekend work;
Uniform provided;
Stable team and professional work environment;
Career opportunities at a well-known dealership;
Salary starting at $85,000 per year.
Join the Mercedes-Benz team in Boucherville and help deliver a customer experience that lives up to the brand’s reputation.
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The Technical Advisor will play a key role in the customer experience and will be responsible for:
Opening and closing work orders;
Scheduling appointments for the following day;
Managing the fleet of courtesy vehicles;
Answering calls and scheduling appointments;
Tracking parts on order;
Understanding and applying manufacturer warranties, including prepaid maintenance plans;
Processing requests for extended warranties;
Working with various computer platforms.
We also welcome candidates who have held various positions within the automotive industry.
Job Requirements
Experience in the automotive industry (any relevant position);
Passion for customer service and comfort working with the public;
Organizational skills and ability to manage multiple tasks simultaneously;
Professionalism and team spirit.
What We Offer
Permanent position;
5-day workweek (Monday through Friday);
No weekend work;
Uniform provided;
Stable team and professional work environment;
Career opportunities at a well-known dealership;
Salary starting at $85,000 per year.
Join the Mercedes-Benz team in Boucherville and help deliver a customer experience that lives up to the brand’s reputation.
