Winter Co-op 2027 - Product Designer (UX/UI/HCI)

At Manulife John Hancock, we believe in investing in the future, starting with you. Our Product Design Co-op provides students with meaningful work experiences, mentorship, and opportunities to make your mark.

As a Product Designer, you will join the Global Design System team and contribute to the evolution of Manulife's digital experiences. Working closely with designers, product teams, developers, researchers, and accessibility specialists, you will help design and maintain scalable, accessible, and user-centered experiences across our enterprise design system. This role offers hands-on experience in product design, visual design, design systems, accessibility, service design, and digital product development.

Position Responsibilities:

• Support the creation, refinement, and maintenance of reusable design system components and patterns.
• Create wireframes, mockups, prototypes, and visual designs for digital experiences across web and mobile platforms.
• Collaborate with product designers, developers, researchers, and business stakeholders to solve user and business challenges through thoughtful design solutions.
• Contribute to the ongoing enhancement of the design system by improving component flexibility, consistency, and usability.
• Maintain and update design documentation, guidelines, naming conventions, and best practices.
• Help ensure designs meet accessibility standards and promote inclusive user experiences.
• Participate in design critiques, collaborative workshops, and cross-functional team discussions.
• Contribute to research, journey mapping, and other user-centered design activities when required.
• Partner with designers and accessibility specialists to identify and address accessibility considerations, helping ensure digital experiences meet inclusive design and accessibility best practices.

Required Qualifications:

• Currently pursuing an undergraduate or graduate degree in Product Design, UX/UI Design, Interaction Design, Digital Media, Human-Computer Interaction, Graphic Design, Global Business & Digital Arts, Systems Design, or a related discipline.
• Students in Inclusive Design, Digital Accessibility, Accessibility Studies, or related programs are also encouraged to apply.
• Experience using Figma to create digital experiences, prototypes, and design assets.
• Strong visual design skills with a demonstrated attention to detail.
• Understanding of user-centered design principles and design thinking methodologies. Knowledge of inclusive design principles and accessibility-focused design practices is considered a strong asset.
• Ability to communicate design concepts clearly and effectively to diverse audiences.
• Strong collaboration and teamwork skills.
• Ability to manage multiple priorities in a fast-paced and evolving environment.
• A portfolio showcasing design projects, digital products, visual design work, or UX/UI case studies.

Preferred Qualifications:

• Experience working with design systems, component libraries, or enterprise-scale digital products.
• Knowledge of accessibility standards, including WCAG and AODA.
• Experience applying accessibility standards in digital products, conducting accessibility reviews, or participating in accessibility-focused projects.
• Experience with user research, usability testing, customer journey mapping, or service design methodologies.
• Familiarity with design strategy and human-centered design approaches.
• Exposure to Agile or Scrum product development environments.
• Academic or practical experience in Inclusive Design, Digital Accessibility, Accessibility Studies, or related disciplines.
• Demonstrated experience through co-op, internship, academic, research, or professional projects involving digital product design, accessibility, or design systems.

When You Join Our Team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• You'll gain exposure to enterprise-scale digital product design and design systems.
• You'll work alongside experienced designers and cross-functional teams to create customer-focused digital experiences.
• As part of our co-op program, you will gain early access to Manulife John Hancock's premier early talent program, GRO, tailored to graduating students.

Application Instructions:

• Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one single PDF file.
• Please include your preferred role(s) in your cover letter. If applying to multiple opportunities, please rank them in order of preference.

Salary range is expected to be between:

$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term.

#LI-Hybrid

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement