Web Software Engineer Director

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

The opportunity

The digital retirement web team is building out the capabilities required to enable Manulife to deliver a successful, high quality product and services to our customers. As a Web Software Engineer Director on the digital retirement web team, you will bring your expertise on software development delivery to our existing and new applications. You will help drive the design and enhancements of new customer experiences, including product offering and high quality services to our customers. You will collaborate with the product team, multiple technology teams at Manulife and third party vendors.

Responsibilities

• Lead Digital Web Squad and Ensure software delivery
• Builds, codes, tests, maintain high quality software
• Conduct Agile sprints and ceremonies; supports rapid iteration and development
• Translates user requirements into software requirements
• Support and guide design and building web applications, handling testing and managing versions and updates
• Accepts and modifies specifications and standards
• Supervise and ensure building and coding complex software
• Manages development project
• Coaches teammates at lower levels
• Contributes code across Division
• Has positive impact to specific organizational entities & understands nature of impact
• Top contributor and often enables others to contribute as well.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor's in Computer Science, Information Systems or equivalent
• 4+ years of Management Experience
• Good general understanding of how large scale software systems are designed, built, tested, deployed and into the hands of customers.
• Strong understanding of delivery and go-to-market methods and metrics.
• Good general understanding of the role of product managers, product designers, engineers, quality assurance, devops and product marketers
• At least 5 years of experience working in the engineering organization of a product using common Agile methods (Scrum, Kanban, XP, SAFE)
• A minimum of 10+ years of experience in Software Development including Omnichannel Digital experiences and API Integrations
• Professional experience as a front-end web developer with a strong portfolio demonstrating UI/UX design expertise.
• Proficient in HTML, CSS, JavaScript, and modern front-end frameworks such as React, Angular, or Vue.js.
• Strong understanding of UI/UX design principles, accessibility standards, and cross-browser compatibility.
• Experience with design tools such as Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), or Figma.
• Familiar with CI/CD build pipelines using GitHub Actions, GitHub Merging and Branching
• Test Automation Experience
• Good work ethic, self-starter, and results oriented
• Excellent communication skills are essential, with strong verbal and writing proficiencies

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.