Vocational Rehabilitation Specialist

Join Manulife’s Canadian Disability and Group Life team as a Vocational Rehabilitation Specialist. In this role, you will be responsible for helping our Plan Members return to alternate occupations at their own employer or to identify and prepare for appropriate alternate occupations with other employers. Analytical and collaboration with disability case manager to complete transferable skills analysis determining an individuals ability to perform alternative jobs within their physical and cognitive limitations, supporting decisions on benefit eligibility, return-to-work plans, or vocational retraining. Aid in the development of individually designed return to work strategies will be determined by providing or referring for services, as necessary, regarding the identified need of the Plan Member such as vocational assessments and training, career planning and development, job development and job search techniques and community resources.

Special conditions: This position is home‑based, and travel within the province will be required.

Position Responsibilities:

• Conduct vocational assessments and transferable skills analyses.

• Develop, monitor and implement innovative and goal-oriented vocational rehabilitation strategies for plan members.

• Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e. case managers) to develop creative return to work solutions.

• Vendor and budget management to ensure the most effective and efficient programs are available to our Plan Members

• Action daily administrative tasks which include responding to emails and telephone calls in a timely manner.

Required Qualifications:

• A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program. Preference will be given to those candidates with Health Sciences related education and direct experience in a rehabilitation setting.

• Accredited Rehabilitation Professional (RRP) and/or Canadian Certified Rehabilitation Counselor (CCRC) eligibility, completion or enrolment in related Vocational Rehabilitation courses and/or experience as a vocational counselor would be an asset

• Direct experience using vocational assessment tools and techniques to assess job skills, create vocational goals and plans and to resolve factors impacting the return to work

• Knowledge and understanding of local and regional labor market conditions and trends

• Budget management and basic math skills to determine costs and understand the financial implications of the recommended work transition plan

• Sound knowledge of Rehabilitation Industry Standards, disability insurance, medical terminology, and disability and rehabilitation management best practices as well as an understanding of job descriptions and job demands in relation to functional abilities.

Preferred Qualifications:

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• Excellent knowledge of Federal and Provincial employment programs, public and private vocational retraining facilities and employment placement processes.

• Excellent written and oral communication skills, with attention to detail and accuracy.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.