Senior Solution Architect

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

Our Canadian Enterprise Architecture team is looking to expand our practice!

We are looking for flexible, resilient, energetic IT professionals with an engineering mentality, who understands how to deliver what the customer wants and needs, through great collaboration with our business and IT partners.

We encourage you to apply if you are passionate and experienced with the different pillars we are building on the team:

• Enterprise Architecture and design
• Integration
• Cloud design and Implementation
• Cybersecurity

How will you contribute?

Partner with dedicated IT professionals to craft and implement cross-platform solutions to support our customers as they engage with the business processes.

Are you motivated to tackling sophisticated cases while being at the forefront of the technology journey; helping with the transformation of our Canadian business? Join our team!

• Strong background in Optical Character Recognition (OCR) technologies, including understanding various OCR techniques, tools, and frameworks.
• In-depth knowledge of Azure Vision AI services, including Computer Vision, OCR, and other related services within the Azure ecosystem.
• Proficiency in machine learning and deep learning concepts, especially as they relate to image processing and recognition tasks.
• Experience in designing and architecting AI solutions, understanding system scalability, reliability, and performance considerations.
• Have a stake in the broader technical ecosystem and the solutions that you own by acting as a member of the teams you work with, using standards and patterns as an accelerator.
• Be data driven in both decision making and in governance practices.
• Hold on demand reviews in public for greater transparency, ensuring that governance is collaborative and not punitive.
• Learn how to measure critical metrics, understand their value, and then use the results to continuously improve both the ecosystem and your solutions.
• Develop useful architecture models that can be used by both system architects and engineers, and demoing these models.
• Partner with product collaborators by influencing priorities while being responsible for the technical solutions.
• Be proactive, working with collaborators to create architecture concepts prior to initiating an effort, demoing changes to these concepts.
• Develop and maintain future models to align business and technology strategy, and any product purchases or vendor assessments.
• Keep models updated frequently and available for others to access.

Attributes:

• 7+ years proven experience as a Solution Architect
• Demonstrated ability engineering large scale and sophisticated systems from design to production which involve AI.
• You obsess about customers, listen, engage and act for their benefit.
• Ability to translate sophisticated business problems and important metrics into a solution architecture which can be demoed and implemented by multiple agile teams.
• Have an eye for the future - we need leaders with vision who flourish with learning about what's on the horizon and seeing how it can be applied to the customer challenges we need to address.
• You know and care about writing safe, sound, and secure code and have fixed issues yourself.
• Experience with and curiosity about going deep on topics such as continuous delivery, reliability, security, cloud, and data science.

What can we offer:

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.