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Senior Manager, Bank Audit

Waterloo, ON
  • Number of positions available : 1

  • To be discussed
  • Starting date : 1 position to fill as soon as possible

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Accountable for planning, advising and completing audits of all types (key risk audits, defined procedures, project risk reviews and other special projects) and the delivery of high quality, professional, efficient, beneficial and risk-based audit services to assigned areas of the Company. The Senior Manager may have direct responsibility for one or more projects at the same time and may perform hands-on audit work to complete the project. Additionally, the Senior Manager has a strong influence on the development of staff and senior auditors. The Sr. Manager will specialize in a Bank Audits.

Individual Accountabilities:

  • Build effective relationships with management in assigned areas.
  • Plan and lead audit projects reporting to the Director and AVP on progress.
  • Lead projects within time budgets and target dates, reporting any timing problems or budget variances to Director and AVP.
  • Understand the risks being managed by business unit; develop risk management objectives and audit programs to evaluate these risks.
  • Lead audit staff assisting on projects and review completed files to ensure quality of work completed, and adherence to department and IIA standards.
  • Prepare audit reports, including executive summary and rating of adequacy of risk management, making practical and value-added recommendations to improve risk management practices; audits reports are to be clear, concise and well-organized, and issued within departmental service standards.
  • Present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions
  • Follow-up on and track open audit issues until resolved.
  • Provide on the job training and feedback to staff assisting on assignments and contribute to their development and performance appraisals.
  • Use technology to improve the effectiveness and efficiency of the audit process.
  • Coordinate work required to support external auditors.

Job Requirements:

  • Minimum of 5 - 7 years of progressive work experience. Experience in Internal/External Auditing or equivalent business experience is beneficial.
  • Good knowledge of risks within the Banking industry and regulations
  • Detailed understanding of business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make value-added and practical recommendations
  • University degree plus a relevant professional designation is beneficial (CA, CPA, CIA, etc.)
  • Knowledge of the data analysis tools is preferred.
  • Knowledge and understanding of Internal Audit professional standards
  • Strong interpersonal skills and ability to effectively communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others
  • Ability to balance multiple priorities and projects, and meet deadlines. Ability to work independently and direct the work and development of others.
  • Commitment to quality and results oriented.
  • Leadership skills in completing the audit assignment supervising staff members.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you:

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.


About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$78,975.00 CAD - $142,155.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.


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