Portfolio Manager

The Opportunity

We are seeking a dynamic and thorough Portfolio Manager to join our team! The successful candidate will be responsible for managing the processes and initiatives while playing a key role in supporting internal continuous improvement efforts. This role calls for a problem solver with solid project management abilities and a dedication to improving efficiency and effectiveness within the team.

Responsibilities

Portfolio/Project Management:

• Oversee and manage internal portfolio of projects, ensuring alignment with team goals and objectives.
• Support scoping and planning of upcoming initiatives and road mapping as well as quarterly planning.
• Monitor progress, budgets, timelines, and deliverables, providing regular updates to leadership.
• Identify and mitigate risks across the portfolio, ensuring successful project delivery.

Process Improvement:

• Support internal processes from estimations to closure.
• Support internal process improvement initiatives by identifying areas for enhancement and implementing standard methodologies.
• Work with cross-functional teams to analyze current processes, identify inefficiencies, and recommend improvements.
• Develop and implement process improvement plans, tracking progress and measuring impact.

Stakeholder Engagement:

• Serve as the primary point of contact for portfolio-related inquiries, managing stakeholder expectations and requirements.
• Conduct regular portfolio reviews with partners to ensure transparency and alignment.
• Lead and guide project teams, promoting a collaborative environment.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree in Business, Finance, Project Management, or a related field.
• Minimum 8+ years of hands-on experience in Portfolio, Project Management, Process Improvement.
• Has expertise in leading iterative and agile initiatives; PMP and SAFe designation would be an asset.
• Ability to interact with both technical and non-technical teams.
• Strong verbal and written communication; able to optimally articulate technical vision, possibilities, and outcomes to technical and non-technical audience
• Experience in process improvement initiatives, with a focus on driving operational efficiency.
• Proven experience as a Portfolio Manager or in a similar role, with a strong track record of managing multiple projects simultaneously.
• Project Management Professional (PMP) certification or equivalent is highly desirable.
• Excellent understanding of project management methodologies, especially Agile and tools.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Exceptional communication and interpersonal skills, with the ability to influence and engage partners at all levels.
• Proficiency in project management software and tools, such as Jira, Confluence, Microsoft Office Products.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.