Lead Testing and Automation Engineer

Join us at Manulife and be part of a team that strives for excellence, where your efforts will directly contribute to our success.

We’re seeking someone who is ambitious, diligent, and eager to address new challenges. If you’re a strategic problem solver with a strong analytical approach and excellent communication skills, we want to hear from you!

Within the Finance Systems team, part of the Group Functions Technology (GFT), the Lead Testing and Automation Engineer oversees quality assurance and automation strategies to ensure the integrity of financial systems and contribute to its modernization. This role is vital for maintaining a robust SOX-compliant infrastructure that supports financial reporting and cash management processes. The director collaborates with multi-functional teams to implement automated testing solutions, improving development efficiency and minimizing deployment risks.

• Work with Business teams to identify automation opportunities aligned with architecture, ensuring financial data accuracy and integrity.
• Develops test strategies, test plans and scripts, reports; translates user expectations to testable requirements, performs required tests in continuous integration/continuous delivery environment to ensure it meets the business requirements
• Collaborate with other areas in Manulife to attain support that may be required to complete testing and automation initiatives.
• Maintain detailed and accurate documentation procedures within the department to communicate requirements, design, testing, and implementation strategies and plans for all initiatives
• Ensure SDLC and change management processes are followed, ensuring compliance with Sox and Audit requirements.
• Collaborate with the Information Risk Management team to ensure that security and reliability of all systems is maintained throughout the development lifecycle.
• Direct timely and detailed investigations and follow-ups to all systems problems, especially Major Incidents as they occur. This includes working closely with Problem Management staff, Delivery Project Executives, and the Manulife CTO Office, while giving timely and comprehensive updates to the Actuarial business team.
• Contribute to and implement the strategic roadmap which includes a new Manulife experience of cloud-based infrastructure as a service.

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in software quality assurance and test automation in a lead or managerial role in a QA team.
• Proficiency with test automation tools and frameworks (e.g., Selenium, TestNG, JUnit, Cucumber).
• Proficiency with test management tools (e.g., JIRA, TestRail).
• Proficiency in programming languages such as Java, Python, C, or similar, and understanding of version control systems like Git.
• Experience with agile and/or scrum methodologies. Familiarity with continuous integration/continuous deployment (CI/CD) tools and processes using cloud-based platforms and services
• Strong analytical skills and attention to detail and ability to fix complex software issues.
• Excellent communication and interpersonal skills. Strong organizational and leadership skills.

• Curiosity about new testing methodologies and tools to drive continuous improvement in QA processes.
• Knowledge of finance systems or industry-specific regulatory requirements, such as SOX compliance, is a plus.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.