Global Head of Retirement Investment Product

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

The Global Head of Retirement Investment Product will oversee the global strategy, development, and management of retirement investment solutions. Reporting to the Global Head of Product, with a matrix line to the Global Head of Retirement, this role is instrumental in shaping the product management framework, ensuring alignment with GWAM’s global strategy and adherence to industry best practices.

The role will be responsible for setting the strategic direction of retirement investment products, advancing proprietary asset growth, managing third-party partnerships, and identifying opportunities in collaboration with sales and relationship management teams.

This global mandate includes oversight of investment platform strategy across our U.S., Canadian, and Asian Retirement businesses, in close partnership with regional CEOs. Additional responsibilities include establishing a global recordkeeping product framework and governance process, optimizing existing product portfolios, and developing profitability frameworks for both clients and products.

Position Responsibilities:

Strategic Leadership:

• Contribute to Global Retirement strategy execution as part of the leadership team.

• Define and enhance the product management framework aligned with GWAM strategy.

• Lead global strategy for retirement investment products to grow proprietary assets.

• Oversee recordkeeping product framework, governance, and profitability models.

• Optimize product portfolio and ensure delivery of global retirement OKRs.

• Manage Trust Company and ensure governance across regions.

• Collaborate with CIOs and institutional leaders to advance product priorities.

• Ensure risk-aware product development in partnership with GWAM Risk.

Team Management:

• Build, lead, and retain a high-performing investment product team.

Collaboration:

• Represent investment capabilities to clients and intermediaries.

• Partner with Sales, Relationship Management, and Regional Heads to grow proprietary asset share.

• Work cross-functionally with Legal, Compliance, Customer Experience, Platform, Advice, and Analytics teams.

• Incorporate local market needs into global strategies.

Market Intelligence and Engagement:

• Identify product opportunities and drive innovation aligned with market trends.

• Support user acquisition and retention through competitive product offerings.

• As part of the leadership team, participate and lead to achieving shared business goals.

Required Qualifications:

• Bachelor’s degree in finance, Business, or a related discipline; an MBA or other advanced degree is strongly preferred.

• Extensive experience in product management within the financial services or retirement investment sector.

• Demonstrated success in developing and managing high-performing retirement investment products.

• Proven leadership capabilities, with a results-driven, agile, and visionary approach to retirement product strategy.

• Strong strategic and analytical acumen, with a focus on delivering measurable business outcomes.

• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all organizational levels.

• In-depth knowledge of retirement industry trends, regulatory frameworks, and the competitive landscape.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.