Functional Rehabilitation Specialist

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

In this role, you will be responsible for helping our Plan Members return to work through individually designed return to work strategies designed collaboratively by you, your professional colleagues, and vendors.

Your responsibilities include budget management, planning and implementation of return to work programs. Duties may also include mediation and negotiation with claim related stakeholders.This role requires a high degree of multi-tasking, and ability to prioritize as you will often be faced with conflicting demands with short turnaround time requirements.

Special Condition- This is a Nova Scotia based work from home position requiring occasional travel within NS.

Responsibilities

· Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for claimants in receipt of disability benefits.

· Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants.

· Work with Policyholders to develop creative return to work solutions

· Budget management

· Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and/or difficult messages

· Vendor Management: ensuring the most effective and efficient treatments are available to our claimants

Professional

· Extensive functional rehabilitation experience (5 yrs.) or several years active rehabilitation experience

· Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices

· Excellent written and oral communication skills

· Solid Word, Excel, and PowerPoint skills

· Experience managing budgets in a professional setting

· Valid driver's license and car is required to travel to various locations

Competencies and Skills Set

· Related University degree, preference will be given to those candidates with Health Sciences related education

· Registered Rehabilitation Professional (RRP) or Registered Kinesiologist (RKin)

· Completion of related Insurance Industry courses would be an asset

· Ability to multi-task and prioritize when caseloads may be large and complex.

· Excellent interpersonal and conflict management skills

· Ability to make difficult decisions which may have significant impact on claimants and our Business independently

· Proven problem-solving skills, analytical, and organizational skills

· Strength in working independently and in a cohesive team environment

· Accuracy and attention to detail

· Tec savvy with strong technical skills including proficiency in OneDrive, Excel and Word

· Demonstrated ability to think of creative solutions to rehabilitation problems

· Interest in helping others make gainful return to employment

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture -We lead with our Values every day and bring them to life together.
• Boundless opportunity -We create opportunities to learn and grow at every stage of your career.
• Continuous innovation -We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion -We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship -We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.