Analyst, Data Quality and Governance

Manulife’s Global Wealth & Asset Management (Global WAM) segment has embarked on an exciting journey that is transforming the organization by harnessing the power of data and related analytics.

We have an exciting opportunity for an individual who is passionate about harnessing the power of data and brings to the table robust technical expertise coupled with strong communications skills.

The Chief Data Office in close partnership with key business stakeholders, Global WAM Operations and Information Services will support the transformation of the organization to ensure data is leveraged as a strategic asset supporting our business goals. The group’s objectives include:

• A single, central source for data which is easy to access and describes how the data was obtained

• Data quality continually monitored and accuracy improved

• Common standards and policies for data governance

• Flexible reporting tools to access data and adapt to changing business or regulatory requirements

The Analyst, Data Quality and Governance will be a key member of a team of data professionals responsible for establishing and driving the successful adoption of the data governance program in Manulife’s Global WAM segment. They will bring together their technical expertise, business knowledge and communications skills to enable deployment of Data Quality (DQ) and Data Governance (DG) in GWAM.

Position Responsibilities:

• Support the processes related to the segment’s data quality monitoring program, including the translation of business data quality requirements into SQL code.

• Analyze and monitor data quality reports to help identify systemic issues and resolution options.

• Assist with increasing data quality and data governance awareness using effective and innovative communications tactics across Global WAM.

• Apply change management principles and utilize appropriate messaging/positioning to drive adoption of complex, unfamiliar concepts with a broad stakeholder group.

• Support the establishment Global WAM’s data governance program, including Frameworks, Policies, Processes, and Tools.

• Collaborate with all groups within the Chief Data Office to ensure alignment across data functions and on target delivery of the group’s goals.

• Support the development of Data Governance processes such as metadata management, data access and data sharing.

• Support the coordination of executive-level Data Council meetings.

• Take personal accountability for issue resolution and instill accountability within team members.

• Drive team alignment with the Data Strategy.

Qualifications:

• Undergraduate degree in business, economics, engineering or a quantitative discipline with asset management or financial services industry experience;

• 1-3 years of relevant work experience (or, graduate students with few co-op terms)

• Proficiency in database query language (i.e SQL) and extensive knowledge on Excel for data analysis

• Experience bridging the business and technology worlds with the ability to effectively collaborate across teams to achieve desired outcomes.

• Open for disciplines and feedbacks to grow further and absorb different aspects

• Being accountable with high work ethic to deliver results

• Experience in Power Apps, Power Automate, SharePoint, Power BI, or similar working tools

• Tenacity to push past challenges while maintaining focus on the objective is essential.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.