Senior Specialist, ServiceNow (Asset Management Office)

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

In this role, you will help lead and drive a number of key strategic initiatives focused on process efficiencies, data management, building standards and procedural reforms.. This is a great role for a highly energetic individual, who is looking for a challenge, passionate for analyzing complex problems with the ability to convert abstract or undefined tasks and problems into concrete solutions.

• Liaise with key stakeholders across the organization to identify and document process opportunities and create action plans to deliver effective outcomes.
• Use data mining and machine learning techniques to extract valuable insights from large datasets and implement predictive analytics to improve existing processes.
• Apply coding skills in Python, MySQL, C#, Java, and SQL for data management initiatives to enhance data quality, accuracy, and coverage.
• Design and implement interactive dashboards using tools like ServiceNow and PowerBI.
• Lead projects, manage schedules, gather status updates, and follow-up on project deliverables.
• Understand and interpret complex information, identify patterns and trends, and provide recommendations.
• Develop and maintain comprehensive reporting solutions, ensuring accuracy and relevance.
• Support with creating training material and job aids and deliver training to Loblaw Technology and Business partners.

• Demonstrable experience in Information Technology, Computer Science, or Computer Engineering.
• Highly effective communication with strong presentation skills. Ability to work independently and in a team dynamic both in office and remotely.
• Experience with development tools such as Python, MySQL, C#, Java, and SQL
• Exceptional computer skills (MS Excel, Word, PowerPoint, PowerBi and Visio).
• Ability to learn new concepts, technologies, and methodologies in a fast-paced and constantly evolving environment.
• Creative problem-solver with a strong work ethic and attention to detail and accuracy. Effective time management skills.
• Experience with ServiceNow and Configuration Management Database (CMDB) module is a must.
• Understanding of Cloud environments is key to the success of the role.
• Working knowledge of Jira, Confluence, and Flexera is an asset.

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

• Work Perks Program
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.