Operations Manager

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Job Summary:

The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted.

WHAT YOU WILL DO:

• Manage operation through proper forecasts and standardized operational processes which promote efficiencies and cost saving measures in all areas of the business;
• Drive standardized processes through coaching, monitoring, development and ensure colleague compliance;
• Promote, demote, discipline and terminate if necessary;
• Evaluate and monitor the performance of the team and proactively deal with issues as they arise and support consistency through all shifts;
• Review inbound/outbound volumes in department and develop caps which support the outbound activity.
• Evaluate performance of Senior Supervisors or Supervisors and provide necessary feedback and coaching to achieve targets.
• Encourage a safe and positive work culture that engages colleagues;
• Foster productive union relations; Ensure adherence to Collective Agreement and manage grievance resolution process
• Ensure customers receive outstanding customer service in terms of service level, and on time deliveries,
• Work with the Assistant General Manager in the development and control of the annual operating budget

WHAT YOU WILL NEED:

• 3 to 5 years in a warehouse operations supervisory experience preferred
• Post-secondary education in Supply Chain management or equivalent experience
• Knowledge of Collective Agreement, or previous experience in a unionized environment
• Strong ability to motivate and develop colleagues
• Ability to plan, organize and prioritize competing demands, and a heavy workload
• Computer skills, including MS office programs, WMS and other related systems required

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Type of Role:

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.