Grocery Manager

Overview:

To assist in the efficient functioning of the department, providing customers with the best quality of produce and customer service.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To assist in the directing and supervising of all produce staff to secure efficient and courteous customer service;
• To assist in the set-up of the department by assisting in the effective merchandising of produce through attractive and appealing displays, occasionally assisting in the creation of effective planograms;
• To write and receive produce orders, check invoices, unload and distribute merchandise accordingly;
• To fill, rotate and maintain displays ensuring the quality of produce meets company standards;
• To assist in the training of new staff;
• To solve any customer/employee complaints or problems while left in charge of the department;
• To perform other duties, as assigned.

The Ideal Candidate Would Possess:

• Exceptional customer service skills

• The ideal candidate must possess a minimum of 3 years’ produce experience in a retail produce environment, with good knowledge of greens, fresh fruits, the salad bar, and bulk foods
• Previous management experience a definite asset;
• Flexibility to work a variety of hours including days, evenings and weekends;
• Ability to work in a fast-paced environment, under pressure;
• Excellent organization, communication and interpersonal skills.

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace. ​
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
​
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.