Dual Lab Patient Technician & Medical Lab Assistant

Improve lives. Love your job. Grow your career.

LifeLabs Medical Laboratory Services is seeking a responsible and patient-oriented individual to join our team in Kenora, ON in a DUAL ROLE with primary role as a Lab Patient Technician and secondary role as a Medical Lab assistant. This is a part-time regular role working 20-37.5 hours per week.

Shifts are Monday-Friday and vary between 7:45-5:30pm. Required flexible availability.
Previous lab experience is recommended, but not required to be considered for this role.

In the Lab Patient Technician role, you will:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.

• Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.

• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.

• Maintain client relationships, including responding to inquiries and following up on requests.

• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.

• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include

• Health care or Phlebotomy experience is an asset.

• Excellent communication skills.

• Good computer skills with a minimum typing speed of 40 wpm.

• Ability to maintain the strictest standards of patient privacy and confidentiality.

As a Medical Lab Assistant, you will play a key role in the testing and diagnostic process for a wide range of patients.

In this role you will:

• Unpack and sort a wide variety of incoming specimens received from sources including physicians, clinics, hospitals, and mobile LifeLabs technicians.

• Confirm the accuracy of all patient information on requisitions and specimen samples, resolve any problems or inaccuracies prior to testing, and perform required data entry.

• Prepare, sort & separate specimens for technical analysis.

• Respond to client inquiries & work in cooperation with the logistics department

• Train and orient new team members.

• Perform weekly and monthly maintenance of laboratory equipment.

• Conduct all work in full compliance with all laboratory safety and security policies and regulations.

The right person for this role is an organized and detail-oriented individual with good problem solving and customer service skills. Some key qualities include flexibility, accountability, and attention to detail. Other requirements include:

• Successful completion or graduation from a recognized Medical Lab Assistant (MLA) program is an asset.

• Ability to work in a fast-paced environment. Candidate must be detail oriented with the ability to focus, prioritize and multi-task.

• Data entry and computer skills.

• Prior experience in laboratory operations or medical terminology an asset.

• Works well in a team environment.

• Ability to communicate with other internal & external departments.

• Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team, and can live these values with us every day.

This is a REGULAR PART-TIME role suitable for an individual seeking early shifts and the ability to maintain a good work/life balance.

At LifeLabs, great employees are at the heart of everything we do. That is why LifeLabs provides more than just competitive compensation and benefits - our employees receive coaching and training in an environment that fosters open communication, a uniform and shoe allowance, and opportunities for advancement and changes in career direction.

This is an in-person role.

Hiring Range: 24.02 - 28.05

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

Employee Benefits:

In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

Retirement Savings Plan:

The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:

In this position, you will be entitled to vacation pay, which will be applied to each pay.

Employee Wellness:

LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.

Employee Giving program:

Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.

Make a difference - join the LifeLabs team today!