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Les Entreprises Carosielli Inc.
New

Customer Service Representative – Bingo Products

3615, boul. Industriel, Montreal,QC
  • To be discussed
  • 1 position to fill as soon as possible

Bingo Servi-Jeux
Montréal-Nord (3615 Boul. Industriel)

About the Company

For over 30 years, Bingo Servi-Jeux has been a leader in the manufacturing of bingo products, including custom bingo cards, pull-tab (break-open) tickets, dabbers, and accessories.

We serve clients across Canada and the United States, including bingo halls, distributors, senior residences, fundraising organizations, casinos, and more.

Job Description

We are looking for a Customer Service Representative to join our team. The ideal candidate is organized, bilingual, and committed to providing excellent customer service in a fast-paced environment.

Responsibilities

  • Answer customer inquiries (phone, email, in person)
  • Take and process customer orders
  • Perform invoicing (English and French)
  • Classify and organize invoices and documents
  • Provide product information and basic support
  • Maintain customer records in the CRM system
  • Handle transport and customs documentation
  • Coordinate with production and logistics teams

Requirements

  • Experience in customer service or office work
  • Bilingual (French and English) – required
  • Strong organizational and communication skills
  • Comfortable with computers and office software
  • Knowledge of bingo or gaming products (asset)


Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

undetermined

Diploma

undetermined

Work experience (years)

3-5 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced