Customer Service Representative
Le Bouquet St.Laurent inc.
1020 Rue Saint-Germain, Saint-Laurent,QC- Salary 18.00 to 22.00 $ per hour according to experience
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40.00 h - Full time
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Permanent job
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Day , Weekend shift work
- Published on April 13th, 2024
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1 position to fill as soon as possible
Description
As a Customer Service Associate in our flower business, you will be the ambassador of our company. Your role will be to provide an exceptional customer experience by offering thoughtful advice and service when selecting and purchasing flowers and related products.
Responsibilities:
- Warmly welcome customers during their visit to the store.
- Provide personalized advice and recommendations for floral arrangements based on preferences and special occasions.
- Take orders by phone and in person with professionalism and kindness.
- Carefully package flowers and prepare arrangements for delivery.
- Maintain the cleanliness and tidiness of the store, including the upkeep of product displays.
- Handle payments and maintain accurate records of transactions.
Requirements:
- Excellent communication skills in both French and English.
- Ability to work effectively under pressure, especially during busy periods.
- Positive, patient, and professional attitude, even in demanding situations.
- Ability to work both independently and in a team.
Additional Skills (an asset):
- Previous experience in customer service.
- Ability to communicate in Spanish
Work environment
Requested skills
- Customer sercive and communication
- Sales Skills
- Order Management
- Teamwork
- Adaptability
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
High school
None
0-2 years
Fr : Intermediate
En : Intermediate
Fr : Intermediate
En : Intermediate
SC BOUTIQUE
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