Manager/Senior Manager, Workers Compensation Operations

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. 

KPMG’s Operations Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We are seeking a Senior Manager with experience in workers’ compensation to strengthen our Financial Services practice in the Toronto office.

As a Senior Manager in the insurance and workers’ compensation team within our Financial Services practice, you will have overall responsibility to plan and manage client engagements, lead the day-to-day operation and execution of services as well as contribute to business development activities by

• Managing the planning and delivery of multiple client engagements ensuring on-time, on-budget delivery of quality work in line with client expectations
• Taking responsibility for large scale transformation projects across front, middle and back office functions at  workers' compensation board clients
• Developing trusted client relationships at the Director, Senior Director, AVP and VP levels, and managing engagement teams of up to 15 practitioners
• Identifying business development opportunities and contributing to the writing and submission of proposals and bid documents
• Being known as a trusted advisor within Financial Services and workers' compensation
• Working collaboratively with other service lines in Management Consulting
• Motivating your team and creating a culture of inclusion. You will provide day-to-day guidance and actionable coaching to your team.

• 15 years of combined industry and/or consulting experience within the financial services industry with particular expertise in workers’ compensation strategy, operations, technology and/or transformation.

• Proven track record of building and growing trusted professional relationships at senior levels
• Expertise in operations transformation (lean, cost take out, target operating model redesign, workers’ compensation account management, service delivery model, claims case management, technology enablement
• Proven track record in supporting team growth, business development and project leadership

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.

Adjustments and accommodations throughout the recruitment process

At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page.