Collection Associate (Hybrid)

Are you ready to make your next career move to join our team and assist KONE Canada as a bilingual (French, English) Collection Associate for our Greater Montreal Area branch?

• Do you have a background in successfully handling a collections dispute process from beginning to end?

• Are you able to collaborate with all levels of the organization to achieve business goals?

• Have you developed a proficiency with office management tools (e.g. Excel, SAP, Microsoft Office Suite, etc.?)

• Do you have the tenacity and perseverance to see an objective through to completion?

• Have you been successful in documenting status updates/details to present to stakeholders?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Bilingual Collection Associate (French/English), you will perform a variety of collection and credit tasks related to our branch operations including initial contact with customer, request action/follow-up appropriately, and record disputes. Disputes are facilitated by you as you coordinate with the appropriate parties.

You will bring 5+ years of relevant B2B collections/credit expertise and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates’ degree in a related field or an additional 10+ years of experience. Proficiency in SAP/Excel/GAP is required to be successful in this role. The holder of this position must speak fluent French and English in order to serve KONE'S Francophone and Anglophone clients in this market.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity, and inclusion is embedded in our strategy and values

• Collaborative, creative, and supportive work environment

• Passionate about safety, quality, and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Pension matching

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient, and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.