Customer Service Representative

About JMA:

JMA is a leading company in the industry of telecommunications. We are committed to providing exceptional customer service and
meeting our clients’ needs with efficiency and professionalism. To support our continued growth, we are looking to fill 4 positions in our customer service department.

As a Customer Service Representative, you will be responsible for:

• Responding to customer inquiries.
• Providing accurate and clear information about our products and services.
• Resolving customer issues quickly and effectively.
• Ensuring customer satisfaction by maintaining a high level of service.
• Collaborating with other departments to enhance the customer experience.

Desired Profile:

• Excellent command of French, both spoken and written.
• Previous experience in customer service, preferably in a similar environment.
• Ability to multitask and work under pressure.
• Excellent communication and problem-solving skills.
• Positive attitude and customer-oriented approach.

What We Offer:

• Competitive compensation .
• Opportunities for professional development and continuous training.
• A dynamic and collaborative work environment.
• The chance to be part of a growing company.

How to Apply:
If you are passionate about customer service and want to join a dynamic team, please send your resume.

Location:
4, Rue Georges-Bilodeau, Gatineau Qc office 105.

Job Type:
Full time

Schedule:
Monday to Friday
11:00 to 7:30 pm

Language:
English

Number of positions:
4

Compensation:
52000$ per Year

Application Deadline: 30/01/2026

JMA is an equal opportunity employer.
We look forward to receiving your application and potentially welcoming you to our team!