Switchboard Operator | Receptionist

Position Summary
East Kootenay Regional Hospital has an exciting opportunity for a Casual Receptionist to join their team in Cranbrook, B.C! This position works rotating days, nights & evenings - 06:00 to 14:00, 08:00 to 15:00, 08:00 to 16:00, 14:00 to 22:00, 22:00 to 06:00, 09:30 to 17:30.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

How will we help you grow?
Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

What Will You Work On?
This position performs a variety of clerical duties associated with operating the switchboard, receiving and registering patients, processing accounts receivable such as:

• Operating switchboard and public address/paging systems;
• Participates in various emergency procedures;
• Receives patients/visitors and directs to appropriate areas and checks valuables into the safe;
• Patient registration - admitting duties, arranging escorts for patients, preparing identity armbands, cards and admitting forms;
• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash;
• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for admissions and patient count.

What should your application include?
• Completion of Grade 12
• A current Typing Test of 45 nwpm or greater completed within past 48 months from a recognized institution
• Proof of Medical Terminology (complete certificate or course)
• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week);

Casual employment includes: short-notice, on-call availability; workload coverage during a temporary absence; and/or providing relief coverage in a specific position. Once hired into a casual role, employees are eligible to apply for internal postings including permanent part-time or full time positions. There are many opportunities with Interior Health that begin with casual positions and lead to regular employment.

If you are an experienced Switchboard/Receptionist and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, Apply Today!

Qualfications
Education, Training & Experience:
• Grade 12
• One year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to keyboard at 45 wpm.
• Working knowledge of medical terminology.
• Ability to operate related equipment (i.e. computer hard and software such as Windows, MS Office etc)
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with patients, visitors and employees in an effective manner.
• Ability to organize work.
• Ability to physically carry out the duties of the position.