Specialist | Business Analysis

Position Summary
Interior Health is looking for an experienced Specialist, Business Analysis to join our team on a full time permanent basis out of our Kelowna location.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance

Salary:
Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job:
In accordance with the established vision and values of the organization, the Specialist, Business Analysis will support the goals of business & operations transformation through partner collaboration, process improvement, and end-to-end delivery of new innovative digital solutions for the corporate departments at Interior Health. The Specialist, Business Analysis will define in conjunction with the Manager and lead the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health and the Digital Health portfolio. This includes working with business units to document business requirements, define scope and objectives for projects, and develop specifications and other artifacts that will be used in the development of solutions to improve business operations and gain efficiencies across the organization.

In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

Typical duties and responsibilities:
• Performs detailed analysis and requirements documentation that will be used to deliver business solutions, system integrations, and enhancements to existing applications, in collaboration with functional areas and external providers.
• Liaises with corporate departments to understand the services, processes, and information systems in place and work with technical professionals to recommend solutions that meet business needs.
• Leads the implementation and deployment of Business Solutions projects, providing oversight of work by establishing work schedules, assessing priorities, assigning tasks, and communicating with other departments.
• Leverages business knowledge and expertise in the analysis of technology trends and current vendor updates to identify opportunities for process improvements, keep functional areas informed, and assist with the deployment of vendor updates.
• Participates in IT related change management activities and go live support processes.
• Facilitates collaboration sessions with respective business owners, business process experts, vendors, and end-user representatives.
• Reviews and evaluates proposals for Digital Health projects; make recommendations to ensure cost effective implementation of solutions that would add value to IH operations.
• Collaborates with the information security team to ensure platforms and solutions are in alignment with information security standards, best practices, and organization policies.
• Works closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of new technologies.
• Identify and mitigate risks in business processes and technology.
• Advocate, implement and document information technology standards, best practices, procedures, and innovation trends.
• Adopts agile methodologies to speed up end-user feedback cycles and end-to-end delivery timelines.
• Participates in reviews and meetings and provide updates on project progress.
• Performs other related duties as assigned.

Qualfications
Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Education, Training, and Experience
• Baccalaureate Degree in Computer Science, or Business Management
• Minimum of five (5) years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.
• Or an equivalent combination of post secondary education, training, and experience.

Skills and Abilities
• Solid customer, vendor, and consultant relationship management and performance management skills.
• Detailed understanding of the function, process, and integration of information technology in a healthcare environment.
• Understand/exposed to a variety of software development approaches and methodologies including Agile and Waterfall.
• Excellent communication skills with the ability to communicate clearly and effectively at all levels of the organization and at a provincial level, and possessing political awareness in the health care environment.
• Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve.
• Demonstrated ability to effectively prioritize and execute tasks in a highly dynamic, fast paced, continually changing environment.
• Ability to utilize research and experiential knowledge to question and create change and innovation.
• Proficiency in systems, software, and processes necessary for the position.
• Physical ability to perform the duties of the position.