Operations Supervisor, Grade VI (b)

Position Summary
The Royal Inland Hospital Laboratory is hiring for a permanent full-time Operations Supervisor, Grade VI (b). This is a Medical Laboratory Technologist position charged with the supervision of laboratory staff and coordination of daily activities for the designated laboratory site. This position works Monday to Friday days and evenings from 07:00 to 15:00, 08:00-16:00, 14:00-22:00 and 15:00-23:00.

Effective April 1, 2024 , the range for this position will $47.34- $59.15

About us:

We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region.

About the job:

The Operations Supervisor works in a team-based environment to supervise and support the daily operations and activities of laboratory personnel.
Some typical responsibilities include:

• Provides supervision and direction to staff and coordinates work flow within the department, including distributing work, disseminating information, assigning staff to cover for absences.
• Performs supervisory duties, including reviewing work performance, motivating staff to work more effectively, identifying problems with performance and developing solutions to address those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline.
• Ensures equipment is maintained by monitoring its operation and making arrangements for maintenance and repairs as required. Ensures regular maintenance procedures and schedules are followed.
• Ensures an appropriate inventory of equipment and consumables is maintained.
• Provides technical assistance, answers questions and ensures issues and problems are resolved in a timely manner and appropriate documentation is completed. Consults with Technical Specialists and/or Professional Practice Leader as required.
• Coordinates site specific method evaluations and validations in conjunction with the Technical Specialist. Ensures method validations are performed according to established processes and procedures. Ensures data is completed and forwarded to the Technical Specialist and Pathologists for approval.
• Evaluates and monitors internal and external quality control data and reviews on a regular basis. Ensures appropriate documentation is completed.
• Interprets and follows up on quality indicator reports and Patient Safety Learning System events and ensures documentation is completed in a timely manner.
• Ensures that the department meets Health and Safety standards, by documenting and updating departmental staff on changes to established safety policy and procedures, following up on safety recommendations and ensuring staff are adequately trained.
• Performs Medical Laboratory Technologist duties as required

What we offer:

We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.

• Competitive pay and shift premiums
• Generous relocation assistance
• Employer-paid vacation starting at 4 weeks
• Employer-paid insurance, health and dental benefits
• Employee & Family Assistance Program
• Municipal Pension Plan
• Education and development opportunities

About this location:

The RIH Lab strives to provide safe, convenient, respectful and accessible laboratory services to our patients. Programs and services include chemistry, hematology, microbiology, histopathology, cytology, and transfusion medicine. RIH is a tertiary hospital and a 24/7 operation with state-of-the-art equipment, acting as a regional referral site.

Kamloops is one of BC’s sunniest cities and home to 90,000 residents. The city offers a large selection of restaurants and stores, arts scene and a full range of businesses. Close proximity to Sun Peaks resort and the surrounding landscape of rivers, mountains and lakes provides opportunities to enjoy year-round outdoor activities.

Qualfications
Graduation from an accredited Medical Laboratory Science training program with current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS.

Minimum of five (5) years recent, related experience including three (3) years leadership experience supplemented by completion of approved management course or an equivalent combination of education, training and experience.