Litigation Paralegal

Our client, a well-established and highly respected Vancouver law firm, is seeking a Class Action Paralegal to join its growing team. This is a unique opportunity to work on meaningful class action matters that have a direct impact on individuals across Canada. Unlike a traditional litigation paralegal role, this position focuses on guiding clients through the claims administration process following successful class action settlements. If you enjoy working directly with clients, have exceptional interpersonal skills, and are passionate about helping others navigate complex legal processes, this could be an excellent opportunity for you.

Compensation

• Competitive salary based on experience
• Discretionary year-end bonus

Benefits & Perks

• Comprehensive health and dental benefits
• Hybrid work arrangement available following successful completion of probation (up to one remote day per week)
• Supportive and collaborative team environment
• Opportunities for professional growth and development
• Work on meaningful, high-profile class action matters

Responsibilities

• Conduct client interviews and gather information for class action claims
• Review claimant applications and supporting documentation
• Determine claimant eligibility based on court-approved class definitions
• Draft and prepare claims for submission
• Guide clients through the claims process while providing exceptional customer service
• Communicate regularly with claimants to obtain required documentation and information
• Coordinate with external claims administrators throughout the claims process
• Maintain accurate file records and database information
• Collaborate with lawyers and internal team members to ensure files progress efficiently

Qualifications

• Approximately 2-5 years of experience in a legal, claims, or client service environment
• Experience in Class Actions, Mass Tort, Claims Administration, Immigration Law, Plaintiff Personal Injury, ICBC/MVA case management, or client intake is considered an asset
• Foreign-trained lawyers are encouraged to apply
• Paralegal diploma is an asset but not required
• Exceptional communication and client service skills
• Strong empathy, patience, and emotional intelligence
• Excellent organizational skills with strong attention to detail
• Ability to prioritize multiple deadlines in a fast-paced environment
• Strong problem-solving skills and sound judgment
• Proficiency with Microsoft Office and legal case management software

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.