Client Services Coordinator

Are you savvy professional with a strong work ethic and a self-starter attitude? We are looking for you! Impact Recruitment is seeking to add an outgoing and accountable Client Services Coordinator to our growing team today. Apply directly to this posting or by sending your resume and cover letter to hr@impactrecruitment.ca

ALLOW US TO INTRODUCE OURSELVES

Our company was born on the West Coast, but our team is made up of a bunch of great people from all sorts of backgrounds - which is kind of our superpower.

Each of us has our own story, our own unique experiences, perspectives, and strengths. These things fuel the important conversations that bring about the insights, ideas, and innovations that keep us at the top of our game.

So, who are we? We’re a diverse group of individuals, brought together by our desire to help people find fulfilling work they’re passionate about, and to support the continued growth of organizations across the country.

If you’re ready to join a team that will coach you, challenge you, and will develop you both personally and professionally, you’ve come to the right place.

WHAT YOU’LL DO

This is an entry level position for someone who is administratively strong, organized, and has excellent communication and customer service skills. The Client Services Coordinator will be responsible for supporting the Company with general administration and special projects. Duties will include, but are not limited to:

Reception

Full-time reception coverage including:

• Greeting and directing candidates, clients, and guests

• Answering, screening and forwarding phone calls

• Managing interview room calendars

• Preparing interview rooms for scheduled client meetings or other events

• Ensuring interview rooms and reception area are always presentable

• Handling mail and office deliveries

Operations Support

• Screening, registering, matching, and dispatching Pros to Org job sites

• Managing Pro registration documents

• Administering testing

• Providing payroll and accounting support, including:

• Timesheet administration

• Collecting and maintain payroll and personal documents

• Data entry into payroll system

• Payroll preparation and coverage

• WCB management and reporting

• Recruitment support for Pros including:

• Maintaining job postings

• Completing reference checks

• Completing background checks

• Business development support such as generating job leads and supporting marketing campaigns

• Other administrative support duties as assigned

Business Development Support

• Outbound lead generation for core roles

• Inbound lead management

• Business development support such as generating job leads and supporting marketing campaigns

Office and Administrative Support

General office support including:

• Company catering and events assistance

• Assisting with employee onboarding and offboarding office tasks

• Maintaining and tracking employee work stations and assets

• Monitoring office shared mailbox

• General support for the Manager of Administration

• Document and data control

• Monitoring office shared mailbox

• IT support coverage and database administration

• Other administrative tasks and projects, as assigned

Please note, this position is based out of our Vancouver office and requires in-office attendance.

WHAT YOU'LL GAIN

This position offers a competitive base salary, based on experience. The compensation package also includes discretionary bonuses based on performance. Other perks of working with us include:

• Growth opportunities - never hit a ceiling with us - we strive to promote from within and have so many opportunities for growth within the company!
• Positive work environment and team mentality - we foster a culture of collaboration, competition, and communication
• Fun company culture - awesome events, company celebrations, lunches, and beer on tap. We hire good people, and good people = good times. Simple as that.
• Comprehensive medical and dental benefits package
• Minimum 3 weeks’ vacation
• Take your birthday off! Celebrate the day your way and never work on your birthday again.
• Paid time off to volunteer with your favourite cause.

A LITTLE ABOUT YOU

Here at Impact Recruitment, we value teamwork, honesty, and accountability - if you share these values, you’ll fit right in. You are a driven individual that embraces challenges and are a natural problem solver with a can-do attitude. You enjoy working on a variety of tasks and projects and have an interest in business. You are self-motivated, detail-oriented, organized, results-driven and highly resourceful.

Other requirements include:

• Minimum 1 year in an office or corporate environment

• Minimum 1 year or customer service experience

• Completion of a university degree is required

• Some accounting experience or knowledge is an asset

• Intermediate MS excel skills required

WHAT TO DO NEXT

If you’ve made it this far, we’ve got to ask - do you think you’re the right person to join our team of personable and accountable professionals?

If you’re enthusiastic, driven and always bring your ‘A’ game, we think so! Take the next step and send your resume and cover letter to hr@impactrecruitment.ca

#TeamImpact

Privacy and confidentiality are important to us, as such all applications are kept strictly confidential and we will not share your information with anyone without your prior approval. We thank all applicants for their interest; however, only short-listed candidates will be contacted.