Assistant Network Management Officer

50704 - Toronto - Regular

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function:

Assist in the conduct of operations research, technical/economic/environmental/business/regulatory impact assessments and other specialized studies to determine transmission and distribution customer/system needs; assist in the analysis of problems and the development of strategies, alternatives and preferred solution; and assist in the delivery of solution through suppliers and service providers. Assist in the development, definition and preparation of programs, processes, standards, procedures or methods related to the management of transmission/distribution assets. Assist in the preparation of business cases and other formal documents. Assist in the preparation of work specifications and contracts. Assist in the monitoring, control and redirection of programs and projects. Assist in the coordination of activities with service providers. Assist in the development of the business plan, budgets and regulatory submission. Assist the unit on discussions and negotiation with customers, stakeholders, regulatory authorities and service providers.

Job Description:

1. Assist in the conduct of operations research, technical/economic/environmental/business/ regulatory impact assessments and other specialized studies to determine transmission and distribution customer/system needs. Assist in the analysis of problems and development of strategies and preferred solution; and assist in the delivery of solution through suppliers and service providers. Receive assignments from supervisor in broad terms on specific problems related to assigned area of work. Research available resources and contacts and propose effective recommendations. Prepare comprehensive reports and specifications and present solutions, producing necessary documentation, as necessary. Assist in the review and evaluation of industry standards, keep current with the latest developments in the technical standards environment.
2. Assist in the development, definition and preparation of programs, processes, standards, procedures or methods related to the management of transmission/distribution assets. Assist in reviewing and defining technical standards requirements for equipment on the transmission and distribution systems, maintenance programs in the work management systems, in reviewing asset condition reports and defect reports as well as in developing and using database application to monitor asset performance. Prepare comprehensive documentation as necessary. Provide guidance to and work with, other interested groups in the implementation of recommendations.
3. Assist in the preparation of business cases for the management of transmission/distribution assets.
4. Assist in the preparation of technical standards, work specifications and contracts, and provide necessary technical direction to service providers. Assist in the coordination activities with Service Providers and stakeholders. Maintain contract databases as required.
5. Assist in the monitoring, control and redirection of programs and projects. Monitor service provider performance, report variances and give redirection if required. Assist in resolving issues through negotiation with the Service Provider, stakeholders and customer. Prepare comprehensive reports and specifications and present recommendations to resolve issues, producing necessary documentation, as necessary.
6. Assist in the development of the business plan, budgets and regulatory submissions. Assist in the preparation of management reports. Maintain management databases, as required.
7. Assist the unit in working with the Service Providers to ensure capabilities to perform required works and in evaluating the contracting process for continuous improvement.
8. Assist the unit on discussions and negotiation with customers, stakeholders and Service Providers. Be a technical resource and consultant on transmission/distribution asset management matters. Promote acceptance to corporate proposals and generally work to ally fears, overcome resistance and otherwise contribute towards securing, protecting and advancing objectives. Liaise with other internal work groups, divisions and outside interests.
9. Maintain an awareness of advancing technology developments and improvements in technical standards related to transmission/distribution assets.·
10. Provide guidance to others as required, assist in resolution of work problems and train new staff in job responsibilities.
11. Perform other duties as required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2025"

Deadline: September 16, 2025

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.