131-26 Crisis Intervention Worker (BSW), Huron Perth Helpline and Crisis Response Team, Full-Time, Alliance Wide

Position

Crisis Intervention Worker - BSW

Department

Outpatient Mental Health

Job Location

Alliance Wide

Posting #

131-26

Position Type

Full-Time

Salary Range

$39.16 to $50.77 per hour

Union

OPSEU

Posted Date: April 20, 2026

Expiry Date: April 27, 2026

WHY IS HPHA THE RIGHT FIT FOR YOU?

Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people - staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital.

ROLE

Huron Perth Helpline and Crisis Response Team provides a coordinated, comprehensive 24 hour per day, 7 day a week program in the Huron Perth district. The Crisis Intervention Worker will provide assessment, counselling and resource information to clients experiencing crisis situations via telephone counselling and face-to-face assessments. Community education will also be provided. Travel to all 8 emergency departments in Huron and Perth counties, physician offices and schools to complete crisis assessments and initiate short term counselling required. Travel to client’s home, community sites with police services to complete assessments as required, 24/7. Staff will be expected to work from both Huron and Perth offices in this position.

REQUIRED EDUCATION & CERTIFICATION(S)

• Bachelor degree in Social Work
• Current registration with OCSWSSW
• Extensive knowledge of the Recovery Principles and Recovery Model
• Completion of Non-Violent Crisis Intervention Training

REQUIRED SKILLS & EXPERIENCE(S)

• Recent progressive clinical experience with individuals with serious mental illness and/or addictions in a health care setting and/or community-based setting
• Recent experience in responding to crisis situations with a variety of individuals in the community and hospital setting
• Demonstrated knowledge of issues faced by individuals in acute mental health/addiction distress and by individuals with severe mental health illness.
• Knowledge of community services and mental health, addiction treatment and support programs.
• Demonstrated knowledge and competence in the application of treatment modalities to support individuals with serious mental illness and/or addiction
• Knowledge of mental health reform and values, principles of recovery, Mental Health Act, PHIPPA, Health care consent Act and Public Hospitals Act.
• Demonstrated ability to independently conduct formal mental health and addiction assessment, short term crisis counselling and referral
• Ability to identify and mobilize resources in crisis situations. To act confidently and independently in the formulation of future interventions and to appreciate the client’s role in decision making, where appropriate.
• Personal transportation and hold a valid Ontario driver’s license.
• Auto endorsement insurance for the purposes of patient transportation
• Demonstrated ability to complete treatment plans and crisis plans with the client, community partners and colleagues.
• Ability and willingness to travel to clients’ homes, independently or in the company of local police services to complete assessments and to independently provide assessment to local ER physicians and physicians in offices when required.
• Self-directed, motivated team player with a commitment to ongoing professional development and client and family centred care

DESIRED SKILLS, EXPERIENCE(S) & EDUCATION

• Certification in Brief Solutions Focused Therapy
• Completion of Suicide Training Program
• Completion of a Crisis Intervention Certificate Program
• Completion of Non-Violent Crisis Intervention Training
• Current CPR certification

ADDITIONAL PERKS AT HPHA

• Preceptor/Peer Mentorship Opportunities
• Collaborative Team Environment
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
• Diverse Committees and Engagement Opportunities
• Opportunities to grow your career and explore different roles within the hospital

OUR COMMUNITIES

Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture. Huron Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth’s historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends.

Care to join us?

ADDITIONAL INFORMATION

Location: Stratford General Hospital located in Stratford, Ontario.

Department: Outpatient Mental Health

Our Organization: The Huron Perth Healthcare Alliance is an equal opportunity employer that strives to create a respectful, accessible and inclusive work environment. We know that we are strengthened by a diverse workforce and encourage applications from all equity-seeking groups, including but not limited to: Indigenous persons, visible minorities, persons with visible and/or invisible disabilities, persons who identify as women and persons of marginalized sexual orientation and gender identities. Upon individual requests, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance.

This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations.

Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers.

HOW TO APPLY

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted.

We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.