Project Coordinator, Innovation Excellence

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Do you love working with teams of diverse health professionals to solve old problems in new ways? Do you have strong problem solving skills, stellar organizational skills, and solid verbal and written communication skills? Are you passionate about building a career in healthcare? Come play a key role in ensuring the success of digital health innovations at Humber River Health.  

We have an exciting opportunity for a Project Coordinator to join our Innovation Excellence team.

The Project Coordinator will coordinate and facilitate the intake, prioritization, resourcing tracking and reporting process and governance for innovation initiatives here at Humber River Health.

Reporting Relationship:  Director, Innovation Excellence

Employee Group: Non Union 

Position Responsibilities: 

• Plans, coordinates and promotes the implementation of the innovation initiative intake, prioritization, resourcing, tracking, and reporting process and governance including project plans, timeframes, schedules, budgets and communication materials.
• Supports program leadership to develop governance committees’ terms of reference.
• Prepares for and coordinates committees’ meetings
• Coordinates the collection and compiles data at the direction of the program leadership including but not limited to: initiative requests, initiative disposition, project delivery metrics etc.
• Monitor and track intake progress and addresses issues that arise appropriately.
• Report and escalate potential or actual delays or barriers to project completion.
• Collaborates with other departments to communicate and educate the organization on the initiative intake process and other processes
• Coordinate stakeholder engagement sessions as initiatives are identified
• Provide overall support, coordination and organization for the Innovation Excellence Department
• Establish and maintain positive working relationships with internal customers and external partners including governance bodies’, vendors, senior leadership, physicians, staff and volunteers
• Act as central point of contact for Innovation Excellence for general questions and concerns from staff, physicians and external stakeholders; triage requests as required
• Work independently and in a team environment and act in a confidential capacity on all matters in support of the Innovation Excellence Leadership and other partnering teams (ie: Technology, Applications, Telecommunications, Digital Learning)
• Provide direct support to the Senior Director, Clinical Innovation and Transformation and Director, Innovation Excellence.
• Track departmental supplies inventory and order supplies to anticipate department needs.
• Research products being considered for purchase.
• Coordinate office applications/equipment repair and maintenance schedule.
• Enter payroll data for department staff; ensure the appropriate resources are charged to the appropriate projects
• Manage invoices and contracts related to contracted resources.
• Department lead for completing and submitting a large number of eForm Purchase Requisitions

Qualifications:  

• Diploma in Business Office Administration Undergraduate degree in Project Management, Health Care Administration or Business administration is preferred.
• 2-5 years Project co-ordination and Program facilitation is required.
• Providing Senior Administrative Support in a healthcare setting is preferred.
• Microsoft 365 Word, Excel, Outlook, PowerPoint required, Medical terminology is preferred.
• Business and Statistical analysis skill required
• Experience monitoring budgets.
• Scheduling/ Event planning and logistics experience including organizing travel requirements is preferred.
• The ability to handle situations with tact and diplomacy, engaging stakeholders and using critical thinking and problem solving skills while delivering superior customer service is a must.
•  Experience with project management software preferred
• Strong organizational skills coupled with strong attention to detail and communications skills are required.

Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment  Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis 

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.