Finance Clerk - Accounts Receivable

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Join our financial reporting team as we work together to achieve sustainable, responsive and efficient growth and asset utilization.

At Humber River Health, or Finance department plays a pivotal role in developing, implementing, and managing financial, accounting, and reporting policies, processes, and operational activities that meet all Ministry of Health and Long Term Care (MOHLTC) legal, regulatory, requirements. We are currently seeking a Finance Clerk - Accounts Receivable to join our Finance team. 

Are you a Finance Clerk that has experience dealing with receivables?  Are you detail orientated with strong data entry skills?  If you answered yes to any of the questions above, we invite you to read the details below and apply to this exciting career opportunity and Humber River Health.

Hours of work: Weekdays 12 - 8pm and/or Weekends 10am to 6pm (be subject to change). The candidate must be flexible to take shifts anytime between 8am to 8pm as required.

Employee Group: Teamsters - Clerical

Hourly rate: $26.623 - $27.513

Position Responsibilities

• Perform all accounting functions related to billing, adjustments and collections for all types of hospital related revenues, including OHIP, Insurance, WSIB, Federal government, other province billing, ambulance billing, and other patient and sundry billing on a timely basis
• Creating and processing of transaction batches in Meditech for charges, receipts, adjustments, refunds
• Answering patient and client inquiries in a calm, patient and courteous manner.
• Update patient demographics and insurance information to ensure accurate billings
• Obtain credit/debit card payments over telephone upon patient request
• Prints bills, statements and checks for accuracy prior to sending to patients/ clients
• Sort mail and distribute to Finance staff
• Coverage of other Finance clerk tasks as per operational requirements
• Cross train team members
• Work with other team members to coordinate responsibilities, and prioritize tasks, ensuring all important deadlines are met
• Shares with other clerks the responsibility of return mail
• Provides excellent customer service to patients, families, hospital staff, Doctors’ offices and employers, internal and external stakeholders, using appropriate communication methods to respond in a timely, helpful, and courteous manner
• Responds to all types of billing and payment inquiries in a calm, patient, and courteous manner. Inquiries may be professional, personal or on the phone for patients, families and insurance companies
• Reports promptly any accident or incident to the Manager and co-operates fully in all investigations
• Practices good safety and housekeeping habits and demonstrates familiarity with disaster, fire, and bomb-threat procedures

• Prepares bank deposits, process remote cheque deposit and post to the B/AR module, daily.
• Collects payments from all outpatient clinics, emergency, medical imaging locations
• Balance days’ work and post activity to B/AR module daily.
• Posting of selected client, patient, insurance payments, as required
• Ensure all client accounts are balanced at month end.
• Issues monthly parking passes, student ID badges, as requested.
• Verification of insurance coverage, procedure rates from internal departments
• Maintain coin/cash orders
• Maintain and release patient valuables, ensuring a safe mechanism for storage and recording of all valuables received according to hospital policy.
• All other duties as assigned

Qualifications

• College Diploma including Accounting course
• Good knowledge of Meditech with focus on B/AR system required
• 2 years’ work experience in Accounting and dealing with customers and billing issues, preferably in · a hospital Meditech environment
• Data Entry and mathematical aptitude required
• Excellent command of English language-both oral and written
• Ability to interact successfully with other staff
• Ability to work independently
• Mathematical aptitude
• Working knowledge of Accounting
• Ability to prioritize workload to meet deadlines
• Excellent attendance and discipline free record required

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.