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Hamilton Health Sciences

Quality Specialist

Hamilton Health Sciences

Hamilton, ON
  • 51.62 to 66.18 $ according to experience

  • Full time

  • Published since 6 day(s)

  • 1 position to fill as soon as possible

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HHS is committed to an aligned, coordinated and standardized organization-wide approach to a continuous quality improvement management system (CQI) Reporting to the Quality and Patient Safety Manager, Quality of Care, Patient Experience & Safety Program. The QS will assist with supporting and evaluating local improvement initiatives. They expertly apply and support the application of quality improvement, change management, problem solving and project management tools to support continuous improvement. Major areas of responsibility include the facilitation of all elements aligned within CQI.


Qualifications

 1. Masters degree in related field including Health Policy, Engineering, Business Management, Epidemiology.

2.Educational preparation in process/quality improvement, certificate in quality improvement or equivalent training in the use of quality improvement methods and tools (ie Lean Black Belt, Six Sigma)
3.  Knowledge and application of a business performance system such as a Lean management system, particularly in a hospital environment.
4.   Work experience in, or applicable to, hospital settings, and health care and service delivery issues across the continuum of care (e.g. acute, community, long-term care, planning and policy)
5.  Experience with (re) designing and optimizing processes, resource utilization, work flow, and patient/customer experience.
6.  Experience in accessing, synthesizing, and leveraging the most current knowledge (research literature, publications) to inform decisions and support change and improvement.
7.  Demonstrated use of various data sources (eg. External benchmarking reports, internal databases, work load measurement, satisfaction surveys, quality of work-life surveys)
8.  Demonstrated ability identify, collect, analyze, interpret, and realize value-add from data relevant to opportunities, uqestions, and problems at hand.
9.  Proven skills in statistics and experimental design, and a commitment to continuous learning.
10.  Proven project management skills.
11.  Proven leadership abilities, effective communication (written and verbal), facilitation and coaching skills, and the ability to design and deliver effective presentations.
12.  Knowledge of effective change management strategies and proven successes as a change agent.
13.  Possess excellent interpersonal skills dealing/collaborating with diverse professional stakeholder groups in both “corporate” and local situations.
14.  Proficiency in use of office support software (Word, Excel, PowerPoint, Adobe, MS Project, and Access) and in use of statistical software packages (eg. MiniTab, SPSS-PC, Process MA) and process design/improvement software packages (eg. Simul8, Med Model, Arena, Visio)

Requirements

Level of education

undetermined

Diploma

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

125974

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