Manager, Community and Population Health Services

Responsible to the Director of the Community & Population Health Services, the Manager has leadership and managerial responsibilities at both the planning and operational level. The Manager is expected to design, lead, plan and evaluate improvement efforts for programs within the Community & Population Health Services portfolio, while developing and supporting diverse teams of staff responsible for operationalizing the Community & Population Health Services Program's efforts at HHS.

Key responsibilities for his role include working with the Director to support the on-going development of Population Health Management at HHS. This includes the oversight of teams focused on achieving the Quadruple Aim for specific populations such as: Inpatient Adult Psychiatry Consultation Liaison Team, Substance Use Counselors, Integrated Comprehensive Care (ICC) and COPD and HF.

1. Regulated Health Professional with current certificate to practice
2. Masters Degree in related field preferred
3. Minimum 3 years formal managerial experience in acute hospital setting
4. Minimum 5 years experience working with patients with multi morbidity, mental health and addictions, frailty, impacted by social determinants of health and poor health literacy
5. Demonstrated knowledge of Ontario Health Teams
6. Demonstrated knowledge of community partners and integration of care across sectors
7. Demonstrated ability and knowledge to access and utilize hospital, primary care, home care and community resources
8. Demonstrated knowledge of population health management frameworks
9. Demonstrated evidence of continuous education and life long learning
10. Demonstrated commitment to the mission, vision, and values of HHS
11. Proven leadership abilities and effective communication, facilitation and presentation skills
12. Demonstrated ability to facilitate quality improvement teams, apply quality improvement methods and tools, and coach/mentor staff on the same
13. Skill in supporting and mentoring staff to enhance knowledge, skill, and judgment within their practice
14. Demonstrated leadership and coordination skills in a fast-paced environment
15. Demonstrated creativity and innovation in the delivery of patient care services
16. Demonstrated excellence in communication, team-building, and ability to initiate, model and support change in a constructive manner
17. Demonstrated advanced critical thinking skills
18. Demonstrated skills in data collection design, collection of data, writing reports and analysis
19. Demonstrated use of various data sources (eg. Canadian Institute of Health Information (CIHI) data base, Hay Report, Workload, Canadian Inpatient Surveys, Quality of Life Surveys)
20. Proficiency in use of office support software (Word, Excel, PowerPoint and Access)