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Groupe Excelpro

Account Manager

1000 av. Galibois, suite A250, Quebec City,QC
  • To be discussed

  • Full time

  • Permanent job

  • 1 position to fill as soon as possible

Apply Now

Benefits

As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects. More precisely, you will have to :

Business development and prospecting
  • Develop and maintain a portfolio of prospects to achieve our annual sales targets;
  • Conduct networking, monitoring, and research activities to identify new business opportunities;
  • Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions;
  • Give presentations and analyze customer needs;
  • Support the team in business development activities (tenders, client presentations);
Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress.

Account management and sales
  • Offer the best solutions to our customers by collaborating with our technical experts;
  • Manage a portfolio of active and potential customer accounts;
  • Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.);
  • Manage the entire sales cycle, from initial contact to contract signing;
  • Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics).
 

Proposals and negotiations
  • Develop competitive service offerings and close sales;
  • Prepare and present compelling service offerings, quotes, and sales proposals;
  • Support bids for small and medium-sized projects;
  • Negotiate contract terms and conditions to secure advantageous and sustainable agreements.

Cross-departmental collaboration
  • Ensure projects are transferred to the implementation teams and monitor their progress;
  • Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions;
  • Regularly communicate developments in opportunities and orders within the Automation sales governance structure.

Customer follow-up and satisfaction
  • Maintain regular contact with customers to ensure their satisfaction;
  • Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development;
  • Manage specific after-sales issues or requests, drawing on the company's internal resources.

Analysis and reporting
  • Monitor performance and adapt sales strategies;
  • Develop and execute the business unit's annual business plan;
  • Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities;
  • Achieve sales and opportunity generation targets;
  • Align market coverage priorities with the company's strategies issued by management;
  • Stay informed of provincial economic developments;
  • Perform all other related duties.
REQUIREMENTS
  • Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field;
  • Member of the Ordre des ingénieurs du Québec (an asset)
  • 3 to 5 years in a similar position;
  • Proficiency in Microsoft Office and CRM software (Prextra an asset);
  • Knowledge of industrial automation (an asset);
  • Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ;
  • Valid driver's license (an asset).
  • Demonstrate autonomy;
  • Be able to work effectively under pressure;
  • Ability to manage multiple cases simultaneously;
  • Be results-oriented;
  • Interpersonal communication skills;
  • Ability to work in a team;
  • Demonstrate productivity and efficiency.


 

Work environment

Work environmentsGroupe Excelpro0
Work environmentsGroupe Excelpro1
Work environmentsGroupe Excelpro2
Work environmentsGroupe Excelpro3

Requirements

Level of education

University

Diploma

undetermined

Work experience (years)

3-5 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

Apply Now
Internal reference No.

10463-20260113002

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