Description
As an Account Manager, your primary mandate will be to manage and develop a client portfolio while collaborating with internal teams to ensure the quality and profitability of projects. More precisely, you will have to :
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- Develop and maintain a portfolio of prospects to achieve our annual sales targets ;
- Conduct networking, monitoring, and research activities to identify new business opportunities ;
- Establish and maintain strong relationships with potential customers, understand their needs, and offer them tailored solutions ;
- Give presentations and analyze customer needs ;
- Support the team in business development activities (tenders, client presentations) ;
- Actively participate in meetings related to business development and designated projects to manage issues, follow up on actions, and evaluate progress
- Offer the best solutions to our customers by collaborating with our technical experts ;
- Manage a portfolio of active and potential customer accounts ;
- Develop sales strategies and action plans to achieve set objectives (volume, margins, etc.) ;
- Manage the entire sales cycle, from initial contact to contract signing ;
- Facilitate the development of our cross-selling of services across the four business units (automation, manufacturing, electrical, and robotics) ;
- Develop competitive service offerings and close sales ;
- Prepare and present compelling service offerings, quotes, and sales proposals ;
- Support bids for small and medium-sized projects ;
- Negotiate contract terms and conditions to secure advantageous and sustainable agreements ;
- Ensure projects are transferred to the implementation teams and monitor their progress;
- Work closely with production, project managers, and the engineering department to ensure the feasibility and profitability of the proposed solutions;
- Regularly communicate developments in opportunities and orders within the Automation sales governance structure ;
- Maintain regular contact with customers to ensure their satisfaction ;
- Maintain a relationship of trust with signed customers to ensure their satisfaction and identify opportunities for future development ;
- Manage specific after-sales issues or requests, drawing on the company's internal resources ;
- Monitor performance and adapt sales strategies ;
- Develop and execute the business unit's annual business plan ;
- Monitor the competition and the market to adapt sales strategies and identify new trends or opportunities ;
- Achieve sales and opportunity generation targets ;
- Align market coverage priorities with the company's strategies issued by management ;
- Stay informed of provincial economic developments ;
- Perform all other related duties.
- Bachelor's degree in automated production engineering, electrical engineering, mechanical engineering, or other relevant field ;
- Member of the Ordre des ingénieurs du Québec (an asset) ;
- 3 to 5 years in a similar position ;
- Proficiency in Microsoft Office and CRM software (Prextra an asset) ;
- Knowledge of industrial automation (an asset) ;
- Be fluent in French and English, both spoken and written, to communicate effectively with our partners outside of Quebec ;
- Valid driver's license (an asset) ;
- Demonstrate autonomy ;
- Be able to work effectively under pressure ;
- Ability to manage multiple cases simultaneously ;
- Be results-oriented ;
- Interpersonal communication skills ;
- Ability to work in a team ;
- Demonstrate productivity and efficiency.
