BRANCH OPERATIONS MANAGER

Want to take the reins of operations in a company specialized in lifting and transport?

Boréal Grues Inc., a subsidiary of Groupe Desgagnés and a major player in the Newfoundland and Labrador region, is looking for a Branch Operations Manager to oversee and supervise its activities in Labrador City.

Your Daily Challenges

• Plan and coordinate all operations: manage the fleet of cranes and heavy equipment, organize teams, and closely monitor on-site projects.

• Maintain strong client and partner relationships, meeting the specific needs of each project to ensure flawless service.

• Oversee safety, quality, and maintenance standards, while actively promoting a safe work environment.

• Manage administrative and logistical aspects in close collaboration with Tessier and Groupe Desgagnés to achieve business objectives.

What This Position Offers

• The opportunity to work on large-scale projects in the industrial sector.

• A key role in a team where excellence, discipline, and respect for values are at the core of our identity.

• A dynamic position with great autonomy, where every day brings new challenges and rewards.

What We Are Looking For

You hold a degree in engineering (mechanical, civil, or equivalent) and have significant experience in operations management or in the heavy industry sector. Highly organized and autonomous, you are known for your listening skills and communication abilities, in both French and English.

A natural leader, you excel at coordinating teams and solving complex operational challenges, making you the ideal candidate to take on this role.

Do you recognize yourself in this profile? Come contribute to Boréal Grues’ success and join a team that puts quality and customer commitment first.

Main Responsibilities of the Branch Operations Manager

• Operations planning and supervision: Organize, direct, and coordinate all lifting, transport, and fleet maintenance activities according to the company’s operational goals.

• Team management on-site: Supervise and guide work crews, assign tasks, and ensure efficiency and safety.

• Ensure safety and compliance: Implement safety and quality standards on job sites, conduct risk assessments, and ensure preventive measures are followed.

• Fleet management: Oversee maintenance, daily inspections, and availability of lifting equipment, ensuring functionality and compliance with operational requirements.

• Coordination with subcontractors and partners: Manage relationships with subcontractors, suppliers, and partners to ensure smooth operations.

• Client relationship development: Act as the point of contact for clients, understand their needs, provide responsive service, and ensure satisfaction to maintain Boréal’s reputation as an industry leader.

• Administrative and logistical follow-up: Handle administrative aspects of operations (work orders, reports, inventory) and coordinate effectively with administrative and financial departments.

• Compliance with company policies and HSE standards: Apply health, safety, and environmental policies rigorously, and provide staff training in these procedures.

• Continuous improvement: Identify opportunities to optimize operational processes and contribute to ongoing performance improvements.

• Performance tracking and team development: Participate in evaluating and training teams, support skill development, and foster a culture of collaboration and safety.

Working Conditions

• Permanent position

• 42.5-hour work week

• Comprehensive group insurance plan (including dental coverage)

• Registered Retirement Savings Plan (with employer contribution)

• Employee assistance program and telemedicine

• Annual vacation

• Personal days, sick leave, and statutory holidays