Employement at Vibrant Surfaces; a dynamic team located in Stanstead, QC
Account Manager - Customer Service
Schedule :
Benefits :
- Health and Group Insurance after 3 months
- Competitive Salary
- Warming Team
Tasks:
- Coordinate the projects with all the company’s services.
- Make sure to have all the needed information to created and submit a project into the system.
- After the template, treat the project.
- Taking care of the relationship with the client for the 1st call from the realization of the project going through the problems after the sale or order’s warranty from distributors.
- Following up with the distributors for missing items/purchase orders/revised pricing.
- Asking all kinds of changes into the system to the Production team/purchase
- Adjustment sq2
- Modification of stones, profiles, etc.
- Add options: sinks or any other accessory.
- Adjust the information into the system for the installation teams.
- Complete the integration of all the project’s documentation.
- Answer all questions from the distributors and clients concerning the project and all the calculations.
- Guarantee an exceptional client’s experience.
Skills:
- Positive Attitude
- Good general computer skills
- Customer service experience in the Construction domain
- Excellent skills in communication in French and English (spoken and written)
- Be organized, structured and resourceful.
- Teamwork
- Be meticulous
- Be able to treat more than one project at the same time
- Be oriented towards the quality
The company Vibrant is situated in the Eastern Townships, in Stanstead. Whether for residential or commercial spaces, Vibrant combines innovation and expertise to execute projects in large Dekton. Our meticulous commitment to detail ensures impeccable quality for every project entrusted to us. From floor coverings to wall applications, including countertops and vanities, the possibilities are endless and meet your level of creativity.
Send your resume to vibrantrh@vibrantsurfaces.com
