Senior Data Analyst, CAADSI

Join our team as a Senior Data Analyst at Fraser Health's Centre for Advanced Analytics, Data Science, and Innovation (CAADSI)! Use your leadership and consultation skills to provide senior consulting to Fraser Health executives in systems management. Collaborate with internal and external stakeholders for innovation and success.

We are currently hiring for a Full-Time Senior Data Analyst position. This position is flexible, hybrid (remote/in-office) positions based out of Fraser Health headquarters at Central City in Surrey, BC.

Key highlights of the position include:

• Act a SME to deeply understand and navigate Fraser Health’s data and generate actionable insights by analyzing behaviour and trends.
• Partner closely with business leaders and cross-functional partners in Data Engineering and Management consultants to enable data driven decisions that will enhance patient experience.
• Define measurement strategies to quantify the performance of various Fraser Health programs and initiatives leveraging benchmarks, forecasts and experiments to tell the “why”
• Clearly visualize and communicate data through reports, dashboards, and presentations
• Acts as technical lead to drive analytical solutioning and insights and innovation within the assigned portfolios

A bit about you:

• Master's degree in Computer Science and/or related applied quantitative scientific field
• Five (5) years of related experience in decision support tools, data analysis, performance reporting, and/or health care management, as well as experience in managing technical projects and directing technical staff,
• Proficiency in T-SQL and Power BI is preferred.

• An equivalent combination of education, training and experience may be considered.

Experience some of the benefits of working with us, including:

• Career advancement and growth opportunities
• Comprehensive health benefits including extended health and dental, 100% paid by us, that cover you and your whole family
• Health and well-being resources, including an employee and family assistance program
• Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on their tenure with us
• Access to exclusive staff discounts and perks with various partners, including a Transit Incentive Program
• A defined pension plan

Join our team at Fraser Health - where cared for people, care for people.

Fraser Health is the second largest health system in Canada with over 48,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

Effective October 26, 2021, all new hires to Fraser Health must be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Director, Analytics, the Senior Data Analyst provides analytics leadership support to System Optimization; identifies, develops, implements and maintains innovative responses to the information and analytical needs of the organization, as well as ensuring the department's technical infrastructure is developed and sustained. This position synthesizes information and requests from all levels of the organization, including operational and clinical management, to provide analysis, interpretations and recommendations that have direct impact on decisions relating to the financial, human resources, and patient care services. Other responsibilities include administrative coordination and supervision to technical staff, project management and support, training, managing confidential information, user needs assessment and liaising with end users of decision support technology. Provides senior expertise with respect to quality and performance measurement and evaluation, reporting process optimization, development and implementation of practice standards, utilization management strategies and information management and analysis. Partners with other senior members of the department in liaising with staff and leadership across multiple clinical operations and corporate portfolios.

1. Provides leadership in developing, processing, evaluating and reviewing information as well as providing interpretations and recommendations to all levels of the organization for decision-making purposes.
2. Acts as senior analytical resource to System Optimization, and provides senior expertise with respect to quality and performance measurement, best practices, evaluation, utilization management strategies, emerging analytics / technology trends, and information management and analysis.
3. Plans and coordinates quality assurance and quality control on the release of data for consistency with the organizational practices, including data definitions, metric calculations, reporting standards, and the protection of security and privacy.
4. Assesses, develops and evaluates the optimization of existing reporting procedures, explores automation opportunities, reduces redundancies and ensures analytic products offer actionable insight and interpretation.
5. Recommends departmental standards for database architecture and design; defines and maintains metadata; recommends requirements and standards for Extract Transformation and Load (ETL), including tools, methods and documentation.
6. Ensures that knowledge is transferred between Managing Consultants, Project Leaders, Data Analysts and other technical resources both before, during and after the development of decision support applications.
7. Identifies and monitors data quality issues within source systems and escalates the need to remedy to the data stewards for source systems.
8. Liaises with clients in partnership with other members of System Optimization to understand business analytical needs, and develop both short- and long-term solutions through decision briefs and an analytical plan.
9. Coordinates the exchange of data with various agencies, including but not limited to: Ministry of Health, Canadian Institute for Health Information, other Health Authorities, and external research groups.
10. Acts as a project manager for assigned analytics projects, including the development, monitoring, and evaluation of project plans and deliverables.
11. Provides supervision, coaching and mentorship to Data Analysts to support continuous learning, training, growth, and knowledge dissemination. Facilitates team-building and staff development by acting as an analytics role model and resource for the analytics team; determines appropriate assignment of staff resources; promotes collaborative work culture. advises the Managing Consultant of issues or concerns.
12. Works collaboratively and effectively with internal and external stakeholders to identify information needs and communicates those requirements to other System Optimization team members.

Education and Experience

Master's degree in Computer Science and/or related applied quantitative scientific field, plus five (5) years of related experience in decision support tools, data analysis, performance reporting, and/or health care management, as well as experience in managing technical projects and directing technical staff, or an equivalent combination of education, training and experience. Proficiency in T-SQL and Power BI is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Advanced knowledge of decision support tools, big data analytics, statistics, and databases
• General knowledge of current health care systems, issues and trends
• Ability to exercise sound judgement, critical thinking and effective decision-making
• Ability to analyze and problem-solve complex issues towards effective solutions
• Ability to translate complex data analysis and communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills
• Effective project management skills to define deliverables and develop project plans
• Effective facilitation and negotiation skills
• Ability to respond to changing priorities and unforeseen circumstances
• Ability to organize, prioritize and balance work
• Ability to operate related equipment, including computer software applications
• Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts
• Physically ability to perform the duties of the position