Project Lead, Contract Management

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

Are you a leader that takes responsibility for your own performance and models integrity and self-confidence? Does your communication style support an open exchange of ideas? Do you thrive on providing an environment that values collaboration to achieve results? If you answered “yes”, then we want you to consider our current Project Lead role. This Relief Full Time position will provide support to the Contract Management & Supply Utilization team and is available until April 2025 or return of incumbent. In this role, you will be working at our Central City office located in Surrey, B.C. - an ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Project Lead, Contract Management is responsible to lead all activities pertaining to development of a contract management roadmap and implementation plan. Leads project management functions by engaging and negotiating with stakeholders to achieve performance targets and project objectives. Provides project leadership in the development and implementation of detailed project charters and plans; coordinates resources, advances priorities, and provides detailed status reports, metrics, and presentations. Liaises with internal and external stakeholders for planning and reporting purposes.

1. Establishes framework, plans and objectives related to the management of Fraser Health contracts, auditing processes, and reporting systems that will ensure effective monitoring and action plan development that ultimately meets objectives.
2. Organizes and facilitates Contract Management Office (CMO) Steering Committee quarterly meetings. This involves the facilitation of meeting organization, agenda, reporting, and outstanding issues resolution.
3. Develops and supports the management of relevant Key Performance Indicators (KPIs) and Contract Management Dashboard; supports the development and implementation of a contract document database for all assigned service contracts for all designated clients.
4. Develop, monitors and analyzes quality and key performance indicator information ensuring contract service requirements are met. Works cross-functionally with Contract Management Departments to consolidate reporting to analyze trends and communicate throughout FHA.
5. Develops a contract management roadmap and implementation plan including facilitating business transformation workshops and education sessions. Identifies and develops processes for the efficient and effective tracking of key performance indicators for contracts across Fraser Health.
6. Establishes detailed project charter, plans, and objective to outline timelines and project deliverables. Tracks project progress according to the project plan and identified metrics and provides regular comprehensive status reports, identifying potential delays, contingencies, barriers and associated solutions. Leads and/or participates in the delivery of identified projects; assists with stakeholder engagement, communications and improvement activities as necessary.
7. Applies project and change management principles to develop engagement strategies and action plans to maximize likelihood of success, working collaboratively and facilitating consensus with project stakeholders.
8. Supports the delivery of Contract Management ''Awareness Sessions'' throughout the Fraser Health Organization.
9. Develops, implements and evaluates quality assurance guidelines for all performance measurement outputs to ensure consistent and reliable information; performs corrective action as required.
10. Organize and facilitate regular Contract Management Team Meetings to review business transformation/project plan progress & milestones.
11. Ensures effective policies, procedures, use of applications, tools to improve data quality/data management, report design and standardization. Evaluates, identifies areas for improvement and provides recommendations. Develops plans and implements changes accordingly.
12. Participates in assigned internal and external committees as required.

Education and Experience

Bachelors degree in Business Administration or a health related discipline plus five (5) to seven (7) years recent, related experience in a large, complex business environment, including contract and supply chain management, strategic transformation, and project management experience.

Skills and Abilities

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of the BC Health Care environment
• Knowledge of performance outcome measurement tools, techniques and evaluation.
• Ability to retrieve, analyze and evaluate clinical, administrative and financial data.
• Demonstrated organizational skills to effectively to prioritize workload and meet deadlines.
• Ability to communicate effectively including excellent report writing, facilitation, and presentation skills.
• High proficiency in the use of PowerPoint, Excel, and Word.
• Ability to identify, evaluate and implement process improvements.
• Demonstrated project management knowledge and skills.
• Knowledge of applicable software applications including database, spreadsheet and data analysis software.
• Physical ability to perform the duties of the position.