Coordinator, Translation Services and In-person Interpretation Services

We are currently looking to fill a Temporary Full-Time opportunity for a Coordinator, Translation Services and In-person Interpretation Services to support Populuation & Public Health - Language Services in Surrey, B.C. This position is available until October 2026.

Surrey

Surrey is one of Canada’s fastest growing cities and its land mass makes it one of the largest cities in the province, equal to the size of Vancouver, Richmond and Burnaby combined. Known as the City of Parks, Surrey has over 6,000 acres of parkland and 15 golf courses and driving ranges. Also, despite rapid growth, Surrey has held onto the rural flavour of its past, with about 35 per cent of its land designated as agricultural and still actively farmed.

Experience the exceptional benefits of working with us including:  

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage. 
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax. 
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer. 
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one. 
• Maternity Top-Up
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available   

  *Eligibility based on employment status

#LI-DNI

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Director, EDI & LS, the Coordinator, Translation Services and In-person Interpretation Services coordinates the provision of Translation and develops resources and provides leadership coordination of in-person interpreter recruitment and training to meet service needs. Leads quality improvement and evaluation of initiatives designed to improve language services access; provides consultation, guidance, and support to the organization in the use of tools to measure, monitor, and evaluate initiatives designed to improve process for translation services.

In collaboration with partners, supports EDI & LS in the development of the vision and evaluation for language services across FH. Acts as Fraser Health point of contact for interpreters; guides staff and contracted interpreters by providing training and resources, responsible for quality control, incident reporting and conducts follow ups.

Bachelor’s degree in social sciences (Sociology, Psychology, Cultural Studies, Ethics, Languages), Translation & Interpretation, Health Administration, or a related discipline. Three (3) to five (5) years’ experience in language access services, translation coordination, and in-person interpreter scheduling within a complex healthcare or community setting.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated ability to coordinate information among a variety of Partners.
• Ability to gather, summarize and present information to various groups and Partners.
• Ability to work both independently and within a team environment.
• Ability to multi-task among several projects/initiatives concurrently.
• Demonstrated ability to communicate effectively, including the ability to collaborate within a team environment and to communicate well with others at all levels of the organization.
• Demonstrated leadership and analytical skills.
• Demonstrated presentation, facilitation, and teaching skills.
• Demonstrated ability to organize and prioritize work.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation, and standards.
• Proficiency in the use of personal computers (PCs) and applicable software applications.
• Physical ability to carry out the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.