Description
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.
I'm assisting one of our customers in the distribution field, in their search for a Customer Service Assistant.
Duties :
Main responsibilities and tasks:
- Entering orders into the system, making the purchase order, receiving and forwarding to the customer as appropriate
- Follow-up of shipments with carriers/forwarders as required.
- Sales reports, claims, etc.
- Follow-up of goods container receipts
- Follow-up of orders on various sales platforms
- Exchanges and follow-ups with customers and representatives
- Customer service support with key customers
- Miscellaneous filing, file maintenance
- Miscellaneous data entry
- Maintenance of container order files (transport information, customs, etc.)
- Maintenance of complaint files and various administrative tasks
Knowledge and skills :
Essential - Knowledge of MS Office suite
Essential - Fluency in French and English
Important - Organized, methodical, versatile and responsible, data entry skills
Important - Resourceful, able to manage several files at once
Important - Professionalism, sense of ethics, team spirit
Asset: Knowledge of ACCPAC/ SAGE 300 software, EDI platform, SPS, for various customers
