Description
Are you looking for a new professional challenge?
Does IT administration hold no secrets for you?
Do you want to join a company that combines high standards, performance, and caring?
Then take 5 minutes to read this ad; your future may be at the bottom of this offer!
First of all, let me introduce myself: I'm Earvin from the Fed IT recruitment firm in Canada.
My job? Creating meaningful professional encounters every day!
Today, I'm recruiting for an IT administrator for one of my wonderful clients located in downtown Montreal. The position is permanent, hybrid mode, primarily on-site, and comes with great benefits.
* Contribute to the management and evolution of the IT infrastructure, including networks, Microsoft 365, Azure Entra ID, Azure IaaS, Intune, Apple Business Manager, Zscaler ZTNA, and Proofpoint.
* Provide first-line technical support by handling Helpdesk tickets efficiently, assigning incoming requests, and delivering responsive, discreet, and high-quality service - especially to executive-level users.
* Actively participate in the implementation of digital transformation and technology modernization projects.
* Collaborate with the IT Director to ensure system performance, security, and scalability, while supporting lifecycle management, documentation, audits, and cybersecurity initiatives.
* Take part in technical analyses during the due diligence process related to the selection and integration of new IT solutions.
* Monitor email system logs daily to detect and resolve false positives before they impact operations.
* Manage and maintain the proper functioning of video conferencing rooms and related equipment.
* University degree in Computer Science, Information Technology, or a related field, or an equivalent combination of relevant experience and up-to-date technical certifications.
* 7 to 10 years of relevant experience in a similar role.
* Strong command of tools such as **Microsoft Intune**, **Apple Business Manager**, **Microsoft Azure**, and backup, monitoring, and cybersecurity solutions.
* Previous experience in a **regulated or financial environment** is considered an asset.
* Excellent communication skills in **both French and English**, spoken and written.
* Occasional travel to **Toronto** or **New York** may be required (quarterly or semi-annually), with prior manager approval and depending on project needs.
* Availability to provide **after-hours IT support**, based on a rotating team schedule.
